Agnes Scott
Philadelphia,USA
Summary
Experienced in operations management, staff supervision, and regulatory compliance, with a strong focus on enhancing resident care coordination and community engagement. Proven skills in problem solving and emergency preparedness, ready to leverage expertise as a Personal Care Home Administrator. Committed to fostering a supportive and efficient environment for residents and staff alike.
Overview
7
7
years of professional experience
Work History
Personal Care Home Administrator
Woods Services
Philadelphia, USA
06.2026 - Current
- Implemented safety protocols to ensure the well-being of both clients and employees at all times.
- Maintained accurate financial records for facility operations, supporting budget management and compliance.
- Resolved issues promptly and effectively, ensuring a professional environment for staff and residents.
- Collaborated with medical professionals to address resident health concerns and manage medication changes, enhancing overall care quality.
- Ensured that physical environment met standards set by local authorities through regular inspections of premises and equipment maintenance schedules.
- Managed daily operations of the facility, including staffing, training, scheduling, and budgeting.
- Collaborated with physicians, nurses, social workers, family members, and other healthcare professionals to ensure quality care for patients.
Program Supervisor
Woods Services
Philadelphia, USA
03.2022 - 06.2026
- Identified improvement areas to align program execution with established goals.
- Monitored project progress and guided team members.
- Coordinated communication between staff, clients, and other stakeholders to ease successful program outcomes.
- Coordinated communication among staff, clients, and stakeholders to enhance program success.
- Conducted ongoing research and analysis to ensure program compliance with legal requirements.
- Aided with recruiting efforts by interviewing prospective candidates and making hiring recommendations.
HR Coordinator
Janelia Mechanical INC
Philadelphia, USA
12.2019 - 03.2022
- Coordinated onboarding activities, including orientation and training, to ensure new hires integrated smoothly into the organization.
- Acted as a resource for employees regarding questions about benefits eligibility or coverage.
- Provided guidance to employees on questions related to benefits eligibility or coverage.
- Managed employee relations initiatives, such as team building activities and recognition events, to foster a positive workplace culture.
- Managed employee relations initiatives such as team building activities or recognition events.
- Developed and implemented HR procedures and programs, streamlining processes and supporting staff development.
- Developed and implemented procedures and programs to facilitate HR processes and enhance staff development.
Education
Master of Science - healthcare administration
Southern Hampshire University
New Hampshire, NHBachelor of Science - Business Administration and Management
A.M.E Zion University
Monrovia, LiberiaSome College (No Degree) - Certificate in Management Excellence
Buck County Community College
Bucks County, PASkills
- Regulatory compliance
- EMR / EHR
- Safety protocol implementation
- Operational Management
- Budget Oversight
- Strategic Planning
- Emergency Preparedness
- Staff Coordination
- Effective communications
- Problem Solving
- Team Motivation
- Compassionate client care
Languages
English, Advanced
Personal Information
Title: Personal Care Home Administrator
Activities
Busy schedule and enjoy getting a lot done. Create innovative approaches, motivations, values, and personality traits. Demonstrate how well to work with others. Strong teamwork building experiences.
Timeline
Personal Care Home Administrator
Woods Services
06.2026 - Current
Program Supervisor
Woods Services
03.2022 - 06.2026
HR Coordinator
Janelia Mechanical INC
12.2019 - 03.2022
Master of Science - healthcare administration
Southern Hampshire University
Bachelor of Science - Business Administration and Management
A.M.E Zion University
Some College (No Degree) - Certificate in Management Excellence
Buck County Community College