Agnes Urias
El Paso,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dillard's
11.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Secretary
Toro Diesel Services
01.2018 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
Assistant Manager
United Fashions Of Texas At Melrose
09.2019 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
National Certification - Medical Assisting
Pima Medical Institute
El Paso, TX01.2024
Skills
- Product Sales
- Promotional Support
- Payment Processing
- Inventory Control
- Sales Development
- Order Processing
Timeline
Sales Associate
Dillard's
11.2021 - Current
Assistant Manager
United Fashions Of Texas At Melrose
09.2019 - 09.2021
Secretary
Toro Diesel Services
01.2018 - Current
National Certification - Medical Assisting
Pima Medical Institute