Agnieszka Montes
Collingswood,NJ
Summary
Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Overview
18
18
years of professional experience
Work History
Front Desk Medical Receptionist
Regional Orthopedic Associates
Cherry Hill, NJ
09.2023 - Current
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
- Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
- Scheduled appointments, managed patient records and updated medical histories.
- Greeted patients, verified insurance information and collected copays.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Child Care Provider
Camden
01.2007 - 01.2009
- Developed, managed, and executed all facets of an in-home licensed daycare
- Maintained compliance guidelines
- Organized daily, weekly, and monthly food and activity programs
- Sustained a nurturing and hygienic environment for children.
Collingswood School District
Collingswood
- Prepare and serve breakfast, lunch and other food to children and adults in a courteous customer service-oriented manner
- Organize and set up equipment and workstations following health and government regulations
- Perform duties following health, food service, government and other regulations
- Demonstrate proper equipment operation skills.
Taylor Taylor & Leonetti
Westmont
- Communicated with insurance companies, medical facilities, and clients regarding medical bills
- Acting as liaison among all parties including court or other neutral parties for scheduling and sharing information
- Organizing and managing documents, including the creation of spreadsheets and retrieval systems.
Cooper Waterfront Homes
Camden
- Created marketing materials to attract new tenants
- Managed office functions and maintained accurate financial logs of tenant accounts.
Education
AS Human Services - Human Services
Camden County College
Blackwood, NJ05.2021
Administrative Course -
Union County College
Elizabeth, NJSkills
- Bilingual English and Polish
- Organization
- Communication
- Time management
- Collaborative
- Commitment
- HIPAA Compliance
- Insurance Verification
- Patient Registration
- Schedule Coordination
- Medical Coding
- Payment Collection
Relatedvolunteerservice
- The Bridge̖Virtua Health, 2008-present, Provide support services as needed for The Bridge, Virtua Health̡s leadership and empowerment program.
- Volunteers of America- Homelessness Prevention, 2022, Provided human needs to tenants who have suƦered economic loss.
- Refeũełceŭ aƑaiķabķe Žťŋł, ũeŨŽeŭŶ
Computerapplications
- Microsoft Word
- PPT
- Google Applications
Timeline
Front Desk Medical Receptionist
Regional Orthopedic Associates
09.2023 - Current
Child Care Provider
01.2007 - 01.2009
Collingswood School District
Taylor Taylor & Leonetti
Cooper Waterfront Homes
AS Human Services - Human Services
Camden County College
Administrative Course -
Union County College
Similar Profiles
Agnieszka MontesAgnieszka Montes
Physical Therapy Receptionist at Regional OrthopedicPhysical Therapy Receptionist at Regional Orthopedic
Jacey OwensJacey Owens
Registered Radiologic Technologist (RT[R]) at Orthopedic Associates S.C.Registered Radiologic Technologist (RT[R]) at Orthopedic Associates S.C.
Karen CoxKaren Cox
Clinic Operations & Quality Manager at Orthopedic Associates Of Flower Mound And LewisvilleClinic Operations & Quality Manager at Orthopedic Associates Of Flower Mound And Lewisville
Keith JamesKeith James
User Support Specialist IV at Rutgers University - CamdenUser Support Specialist IV at Rutgers University - Camden
Michael RileyMichael Riley
Janitorial at Tavistock Country ClubJanitorial at Tavistock Country Club