Agnieszka Montes
Collingswood
Overview
19
19
years of professional experience
Work History
Physical Therapy Receptionist
Regional Orthopedic
10.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic operations.
- Coordinated insurance verifications and pre-authorizations to streamline patient intake processes.
- Maintained electronic health records for accuracy and compliance with regulatory standards.
- Assisted patients with inquiries, providing exceptional customer service to enhance satisfaction levels.
- Trained new staff on office procedures and use of practice management software for efficiency.
- Managed incoming phone calls professionally, addressing inquiries promptly and directing callers appropriately.
Food Nutrition Server
Collingswood School District
10.2021 - Current
- Prepare and serve breakfast, lunch and other food to children and adults in a courteous customer service-oriented manner.
- Organize and set up equipment and workstations following health and government regulations
- Perform duties following health, food service, government and other regulations. Demonstrate proper equipment operation skills.
Paralegal
Taylor Taylor & Leonetti
07.2016 - 04.2021
- Communicated with insurance companies, medical facilities, and clients regarding medical bills
- Acting as liaison among all parties including court or other neutral parties for scheduling and sharing information. Organizing and managing documents, including the creation of spreadsheets and retrieval systems.
Office Assistant
Cooper Waterfront Homes
08.2007 - 08.2011
- Created marketing materials to attract new tenants
- Managed office functions and maintained accurate financial logs of tenant accounts
Owner
Child Care Provider
01.2007 - 01.2009
- Developed, managed, and executed all facets of an in-home licensed daycare.
- Maintained compliance guidelines
- Organized daily, weekly, and monthly food and activity programs
- Sustained a nurturing and hygienic environment for children
Education
A.S - Human Services
Camden County College
Blackwood, NJ05.2021
Administrative Course - undefined
Union County College
Elizabeth, NJ01.2013
Skills
- Bilingual English and Polish
- Organization
- Communication
- Time management
- Collaborative
- Commitment
- Microsoft Word, PPT
- Google Applications
Timeline
Physical Therapy Receptionist
Regional Orthopedic
10.2023 - Current
Food Nutrition Server
Collingswood School District
10.2021 - Current
Paralegal
Taylor Taylor & Leonetti
07.2016 - 04.2021
Office Assistant
Cooper Waterfront Homes
08.2007 - 08.2011
Owner
Child Care Provider
01.2007 - 01.2009
A.S - Human Services
Camden County College
Administrative Course - undefined
Union County College
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