AGNIESZKA WESSEL
Summary
Dedicated hospitality professional with over a decade of experience in full-service restaurants, upscale hotels, and fast-paced events. Known for delivering high-quality service with warmth and precision, excelling in both individual performance and team-based environments. Bilingual and detail-oriented, with a strong ability to adapt to diverse service styles - from à la carte dining to large-scale banquets.
Overview
13
13
years of professional experience
Work History
Server
Carcara at Sheraton Downtown
Phoenix, USA
08.2021 - Current
- Provide full-time professional service in a modern, upscale American and Sonoran cuisine dining environment, delivering elevated guest experiences for business travelers, tourists, and local clientele.
- Guide guests through a seasonal, locally inspired menu, offering tailored food and drink recommendations with expert knowledge of ingredients and preparation.
- Ensure efficient, accurate order handling using advanced POS systems, managing multiple tables during high-volume shifts.
- Maintain attentive, personalized service from greeting to final check, ensuring accuracy, speed, and guest satisfaction at every step.
- Collaborate closely with kitchen and bar staff to coordinate timing, resolve special requests, and ensure food and drink quality meets restaurant standards.
- Occasionally support banquet operations for hotel events, assisting with setup, service, and breakdown for large functions, while maintaining brand standards across service types.
Administrative Assistant
Pintas & Mullins Law Firm
Chicago, USA
04.2019 - 05.2021
- Supported day-to-day office operations, including scanning, archiving, and managing incoming and outgoing correspondence.
- Ordered supplies, managed UPS contracts/documents, and coordinated internal office events.
- Maintained organized filing systems for legal and administrative documentation.
Server
Carbone’s Prime
Rocky Hill, USA
02.2018 - 04.2019
- Delivered fast, attentive food and drink service while managing setups for private events and large group functions.
- Worked collaboratively with kitchen staff to meet high standards of food quality and presentation.
Assistant Manager / Server
Atelier Florian
New Haven, USA
02.2016 - 04.2018
- Delivered full-service dining in a modern Belgian-inspired Sea & Meat restaurant.
- Managed daily front-of-house operations while supporting the manager with scheduling, staff supervision, and service quality oversight.
- Provided attentive, knowledgeable service to a diverse clientele of Yale students, faculty, and tourists in a fast-paced university town.
- Handled opening/closing responsibilities, POS reconciliation, and special event coordination, including private parties and prix-fixe menus.
Bartender / Server
Cardozo’s Pub
Chicago, USA
02.2012 - 01.2016
- Mixed and served a wide variety of cocktails in a busy downtown bar environment.
- Handled full-service food orders and maintained a welcoming, upbeat atmosphere.
- Managed bar cleanliness and inventory during solo shifts.
Skills
- Upscale table service
- Banquet/event coordination
- POS system proficiency
- Food & wine knowledge
- Health & safety compliance
- Fast-paced multitasking
- Friendly, guest-focused demeanor
- Time management
- Bilingual: English, Polish
Timeline
Server
Carcara at Sheraton Downtown
08.2021 - Current
Administrative Assistant
Pintas & Mullins Law Firm
04.2019 - 05.2021
Server
Carbone’s Prime
02.2018 - 04.2019
Assistant Manager / Server
Atelier Florian
02.2016 - 04.2018
Bartender / Server
Cardozo’s Pub
02.2012 - 01.2016