Committed employee with reliability and drive to contribute to positive outcomes for individuals. Hardworking skilled in promoting a supportive, caring environment for residents and staff.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Program Manager of Residential Services
Intercept Health Inc
Richmond , Virginia
08.2018 - Current
Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Coordinated services and therapy for residents and managed attendance for scheduled appointments.
Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
Developed monthly schedules and assignments for volunteer staff.
Communicated regularly with guardians of residents, answering questions and addressing concerns.
Surgical Service Supply Manager
Bon Secours Mercy Health St. Francis Medical Center
, VA
01.2010 - Current
Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
Forecasted requirements and set reorder points to maintain optimal levels.
Determined appropriate budget levels and administered expenditures.
Supervised and managed employees during sorting, packaging and return procedures.
Evaluated back stock and returned extra, sealed and salvageable goods to designated locations.
Managed production levels, identified material shortages and monitored inventory levels to meet order delivery requirements.
Flex Counselor
Intercept Youth Service
Richmond, VA
01.2018 - 05.2021
Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
Identified risk and resiliency factors within individual youth, peer group and developed strategies for intervention
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Case Manager Intern
Liberation Family Services
11.2015 - 06.2016
To work on protocols that would prevent and end homelessness
Identify the individuals who can be diverted from shelter utilizing housing locator services and Homeless Prevention and Rapid Re-Housing assistance
Assisting individuals with mental health issues to stay medication compliant
Identifying resources for drug and alcohol abuse
Internship Student
Commonwealth Clinical Consulting
11.2014 - 03.2015
Processing client ISP and monthly reports for clinical and billing purposes
Evaluate and audit client files and progress reports to determine effectiveness of therapeutic interventions
Collaborated with other members of the support team to improve effectiveness of individual/group mentoring sessions.
Education
Associate of Applied Science - Criminal Justice
Bryant And Stratton College -
Richmond, Virginia
09.2008 - 04.2010
Bachelor of Science - Human Service
University of Phoenix
09.2013 - 08.2016
Skills
Regulations and compliance
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Timeline
Program Manager of Residential Services
Intercept Health Inc
08.2018 - Current
Flex Counselor
Intercept Youth Service
01.2018 - 05.2021
Case Manager Intern
Liberation Family Services
11.2015 - 06.2016
Internship Student
Commonwealth Clinical Consulting
11.2014 - 03.2015
Bachelor of Science - Human Service
University of Phoenix
09.2013 - 08.2016
Surgical Service Supply Manager
Bon Secours Mercy Health St. Francis Medical Center