Excel
Hi, I’m
Agustin Carrizo
Hospitality Mngmt / Sales Mngmt / Revenue Mngmt
Miami,FL
Summary
High-energy management professional offers proven revenue management skills in strengthening operational procedures, establishing diverse revenue channels, refining processes for optimal efficiency, and leveraging software solutions to amplify workplace productivity and achieve overarching objectives. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Demonstrating an unwavering dedication to tasks, projects, and assignments, coupled with a relentless pursuit of knowledge. I've traversed through various entry-level roles in the hospitality industry, complementing my experience with comprehensive online courses in marketing, revenue management, and hotel operations. My disciplined approach ensures a strong work ethic and a continuous drive to excel.
Overview
5
years of professional experience
5
years of post-secondary education
3
Languages
Work History
Hersha Hospitality Management LP, Miami, FL
SMERF Sales Manager
06.2023 - Current
Job overview
- Forecasted growth and presented trends based on previous buying behavior.
- Assessed, clarified and validated partner needs to nurture relationships and achieve success.
- Improved business processes to increase productivity and align channel sales department with organization.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Managed potential channel conflict by fostering excellent communication and strict adherence to channel rules of engagement.
- Met and exceeded targets and growth metrics within assigned partner accounts.
Beacon South Beach Hotel, Miami Beach, FL
Assistant General Manager
01.2021 - 05.2023
Job overview
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Collaborated with other departments to establish productive and timely completion of projects.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
South Beach Properties, Miami Beach, FL
Revenue Manager
01.2019 - 12.2020
Job overview
- Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
- Maximize overall hotel revenue through development and implementation of effective transient/group inventory and pricing strategies based on future demand forecasts.
- Formulate and deploy transient/group inventory restrictions and pricing strategies. Consult with Sales Manager(s) on rate/inventory suitability of all potential group business.
- Analyze End of Month Reports and put together Revenue Management Recap.
- Calculated and reconciled monthly screening revenue in accordance with established corporate terms.
- Manage/monitor Central Reservations System and Global Distribution Systems to maintain consistency with
property level inventory strategies. - Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Utilized financial software to prepare consolidated financial statements.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
Education
Florida International University , Miami, FL
Bachelor of Science from Revenue Management
01.2020 - 12.2021
Miami Dade College , Miami, FL
Associate of Science from Marketing Management And Research
01.2018 - 12.2020
Skills
Business operations knowledge
Software
Duetto RMS
Quickbooks
Powerpoint
Timeline
SMERF Sales Manager
Hersha Hospitality Management LP
06.2023 - Current
Assistant General Manager
Beacon South Beach Hotel
01.2021 - 05.2023
Florida International University
Bachelor of Science from Revenue Management
01.2020 - 12.2021
Revenue Manager
South Beach Properties
01.2019 - 12.2020
Miami Dade College
Associate of Science from Marketing Management And Research
01.2018 - 12.2020
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