Agustina Pedrido
West Orange,NJ
Summary
Versatile professional with expertise in pharmacy and customer service. Proven ability to enhance operations and improve patient experiences through effective communication and interpersonal skills. Committed to continuous learning and adapting to new professional environments.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Kearny, New Jersey
09.2024 - Current
- Collaborated with pharmacy team to streamline workflow and enhance daily operations.
- Processed prescription orders accurately while ensuring compliance with pharmacy regulations and procedures.
- Maintained patient profiles, billing records, and prescription data within pharmacy management systems.
- Updated customer demographics, allergy information, and medication histories to ensure accurate patient records.
- Resolved patient concerns with professionalism, fostering positive customer experiences.
- Assisted with inventory management by stocking medications, monitoring supplies, and maintaining organized pharmacy operations.
- Coordinated with pharmacists and healthcare professionals to ensure safe and effective patient care.
Hostess
Chit Chat Diner
West Orange, New Jersey
06.2022 - 07.2024
- Collaborated with team to provide exceptional hospitality and customer service
- Demonstrated professional phone etiquette to enhance customer interactions
- Trained new employees on protocols and customer service standards to ensure consistency
- Scheduling orders and reservation
- Managed cash transactions accurately during sales
Assistant Manager
Supreme Bakery
West Orange, New Jersey
10.2020 - 06.2022
- Trained new employees on protocols and customer service standards to ensure compliance and enhance customer experience
- Processed cash and credit transactions accurately, ensuring smooth customer sales and maintaining financial integrity.
- Fostered healthy work environment by supporting staff and promoting cooperation and trust through fairness and consistency
- experience using excel to Schedule and organize orders
- Proper phone etiquette
Education
Bachelor of Science - Psychology
Essex County College
Newark, NJ05-2028
Skills
- Bilingual proficiency in Spanish and English
- Communication skills
- Interpersonal skills
- Problem solving
- Adaptability
- RxConnect Software
Timeline
Pharmacy Technician
CVS Pharmacy
09.2024 - Current
Hostess
Chit Chat Diner
06.2022 - 07.2024
Assistant Manager
Supreme Bakery
10.2020 - 06.2022
Bachelor of Science - Psychology
Essex County College