AGWIAR ALIYG
Dolly
Austin,TX
6
years of professional experience
Results-driven U.S. Army Veteran and Computer Information Technology student with strong hands-on experience in high-value asset protection, consultative sales, and direct client service. Proven track record of managing over $100K+ in sensitive equipment with zero loss and maintaining 5-star customer satisfaction ratings across independent service platforms.
Work History
Infantry Team Leader / Veteran
3 Years- Maintain a 5-star customer rating by delivering high-quality moving, loading, and logistics services.
- Communicate directly with customers to assess requirements and resolve service issues with a client-first attitude.
- Safely handle, transport, and account for high-value residential items with zero damage.
Independent Contractor / Logistics Driver
2 Years 7 Months- Execute high-volume, time-sensitive client orders with a focus on accuracy and high customer satisfaction.
- Manage direct customer communication and real-time conflict resolution under fast-paced constraints.
- Maintain 100% personal accountability over delivery logistics and digital transaction verification.
Independent Contractor / Logistics & Moving Helper
4 Years 7 Months- Maintain a 5-star customer rating by delivering high-quality moving, loading, and logistics services.
- Communicate directly with customers to assess requirements and resolve service issues with a client-first attitude.
- Safely handle, transport, and account for high-value residential items with zero damage.
Education
Occupational Skills Award (OSA) - Information Technology
Associate of Applied Science - Computer Information Technology (CIT)
Coursework: Computer Systems, Hardware & Software Troubleshooting, Network Operating Fundamentals.
Skills
Sales & Service: Consultative Sales
Customer Satisfaction
Client Relations
De-escalation
Operations & Tech: High-Value Inventory Management ($100K+)
POS Systems
Asset Protection
Technical Proficiency: iOS & Android OS Setup
Hardware Troubleshooting
Network Fundamentals
Leadership: Team Training & Mentorship
High-Pressure Decision Making
Logistics Planning
Timeline
Independent Contractor / Logistics Driver
Uber
01.2024 - CurrentRead More
Independent Contractor / Logistics & Moving Helper
Dolly
01.2022 - CurrentRead More
Infantry Team Leader / Veteran
United States Army
11.2020 - 11.2023Read More
Austin Community College (ACC)
Associate of Applied Science from Computer Information Technology (CIT)
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Austin Community College (ACC)
Occupational Skills Award (OSA) from Information Technology
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