Ahad Mir
Tulsa,OK
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Manager
Subway
02.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Business Development Manager
TELXP
01.2020 - 12.2022
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Loan Processor/Assistant
ZFG Mortgage
01.2018 - 12.2020
- Monitored key dates to obtain information by deadlines.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
- Communicated with customers daily to request information and complete paperwork.
- Assembled important paperwork and disclosures for borrower.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Provided quick turnaround times to maintain fast-past schedule.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
Sales Representative
Express Credit Auto
08.2015 - 01.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Associate of Science -
Tulsa Community College
Tulsa, OK05.2014
High School Diploma -
Union High School
Tulsa, OK05.2010
Skills
- Leadership
- Closing Sales
- Business Development
- Key Performance Indicators
- Sales Development
- Mortgages and Loans
- Customer Relations
- Computer Proficiency
- Customer Account Management
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Manager
Subway
02.2022 - Current
Business Development Manager
TELXP
01.2020 - 12.2022
Loan Processor/Assistant
ZFG Mortgage
01.2018 - 12.2020
Sales Representative
Express Credit Auto
08.2015 - 01.2018
Associate of Science -
Tulsa Community College
High School Diploma -
Union High School