Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Ahemi Ramirez-Linares

Chesapeake,VA

Summary

Dynamic restaurant server with a proven track record at Guads Mexican Restaurant, excelling in customer satisfaction and relationship management. Leveraged strong salesmanship to upsell menu items, enhancing revenue. Recognized for swift resolution of guest complaints and maintaining an organized dining environment, contributing to repeat business and a positive dining experience. Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.

Overview

2014
2014
years of professional experience

Work History

Restaurant Server

Guads Mexican Restaurant
  • Provided excellent customer service by promptly addressing guest inquiries and requests.
  • Delivered food and beverages efficiently, ensuring accurate order fulfillment.
  • Collaborated with kitchen staff to maintain smooth service flow during peak hours.
  • Assisted in training new servers on menu knowledge and service protocols.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Upsold menu items, contributing to increased sales through effective communication.
  • Resolved customer complaints swiftly, fostering positive dining experiences and repeat visits.
  • Implemented feedback from management to improve service quality and operational efficiency.
  • Cultivated warm relationships with regular customers.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Restaurant Hostess

Guards Mexican Restaurant
Norfolk, VA
02.2013 - 06.2013
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table assignments for efficiency.
  • Maintained cleanliness and organization of front-of-house areas for optimal presentation.

Education

Associate of Science - Social Sciences

Tidewater Community College
Norfolk, VA
07.2026

Skills

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Memory retention
  • Professional appearance
  • Relationship management
  • Payment processing
  • Salesmanship

Additional Information

I was raised in a modest, diligent family that instilled in me the values of work ethic and integrity. Over the years, I have been employed at the company, during which I have enhanced my communication skills and successfully resolved challenging situations that many of my colleagues found difficult to manage. Recently, I graduated from Tidewater Community College, and I have been accepted to Old Dominion University to pursue their psychology program, with the goal of obtaining my bachelor's degree by 2030.

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Guards Mexican Restaurant
02.2013 - 06.2013

Restaurant Server

Guads Mexican Restaurant

Associate of Science - Social Sciences

Tidewater Community College