Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahiesha Cordero

Arlington,VA

Summary

Driven Retail Keyholder with comprehensive knowledge in retail operations, customer service, and sales. Strong skills in team leadership, inventory management, and merchandising strategies. Known for ability to improve store performance and enhance consumer experience through effective communication and problem-solving abilities. In previous roles, made significant contributions to boosting sales revenue and maintaining high standards of store presentation.

Overview

3
3
years of professional experience

Work History

Retail Keyholder

Brandy Melville
DC, DC
11.2021 - 03.2025
  • Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
  • Trained, managed and motivated employees to promote professional skill development.
  • Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Trained retail staff on visual merchandising standards and practices to ensure store-wide consistency.
  • Did the store's bank run, opened/closed registers, operated store's deposits

  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.

Host

Tupelo Honey Cafe
Arlington, VA
10.2022 - 01.2023
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Assisted servers in seating guests by escorting them to their tables.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Resolved conflicts between customers when necessary.
  • Answered telephone to provide dining information and take reservations.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phones promptly to record and confirm reservations.
  • Notified server after seating parties in section to facilitate prompt service.

Education

Associate of Science -

Northern Virginia Community College
Alexandria
05-2026

High School Diploma -

Jackson Reed High School
Washington, DC
06-2024

Skills

  • Visual merchandising
  • Customer service
  • Employee training
  • Cash handling
  • Sales analysis
  • Inventory management
  • Bilingual communication

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Host

Tupelo Honey Cafe
10.2022 - 01.2023

Retail Keyholder

Brandy Melville
11.2021 - 03.2025

Associate of Science -

Northern Virginia Community College

High School Diploma -

Jackson Reed High School

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Ahiesha Cordero