Summary
Overview
Work History
Education
Skills
Training
Personal Information
Material Status
Timeline
Generic

Ahlam Ali

Allen Park

Summary

Dynamic professional with a strong background in customer service and child supervision, honed at Hammoud Dental and Jeddah International School. Adept at communication and appointment scheduling, I excel in creating welcoming environments and fostering positive relationships with clients and parents. Bilingual in English and Arabic, I bring creativity and leadership to every role.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Hammoud Dentel
Dearborn
04.2022 - 04.2023
  • Assisted patients with insurance claims and explained coverage details clearly.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Assisted with scheduling appointments for clients and visitors.

Daycare Teacher

Jeddah International School
Jeddah
01.2018 - 07.2018
  • Taught children foundational skills in colors, shapes and letters.
  • Supervised circle time, free play, outside play, and learning and developmental activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.

Education

Bachelor - English Language

Sana'a University
Sana'a, Yemen
06-2014

International Computer Driving License -

New Horizons Computer Learning Centers
Sana'a, Yemen
01.2010

Associate of Arts -

Oakland Community College
Farmington Hills, MI

Skills

  • Communication skills
  • Leadership skills
  • Creative thinking
  • Customer service
  • Child supervision
  • Appointment scheduling
  • Organizational skills
  • Fluent in English and Arabic

Training

International Computer Driving License (ICDL), New Horizons Computer Learning Centers, Sana’a, Yemen, 05/01/10

Personal Information

  • Date of Birth: 08/28/91

Material Status

married 

Timeline

Front Desk Receptionist

Hammoud Dentel
04.2022 - 04.2023

Daycare Teacher

Jeddah International School
01.2018 - 07.2018

Bachelor - English Language

Sana'a University

International Computer Driving License -

New Horizons Computer Learning Centers

Associate of Arts -

Oakland Community College
Ahlam Ali