Ahlam Hersi
Minneapolis,MN
Summary
I've had the opportunity to work in four distinct fields, gaining valuable experience and skills in each. From working at a daycare to Target to children’s dental services, and the bank, I've proven myself to be a fast learner, quickly adapting to the demands of each role. My diverse job history has equipped me with a broad skill set, making me versatile and capable in various environments.
Overview
2
2
years of professional experience
Work History
Specialty Sales Beauty Consultant
Target
10.2024 - 01.2025
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their needs.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Improved overall store cleanliness by maintaining an organized workspace throughout daily operations.
- Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.
Intern
U.S. Bank
06.2024 - 08.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Evaluated customer needs and feedback to recommend products and services.
- Shadowed bank tellers to gain insight into transactions, communicating with customers, and the process behind it.
- Collected, arranged, and inputted information into a database system.
Intern
Children's Dental Services
06.2023 - 08.2023
- Sorted and organized files, spreadsheets, and reports.
- Shadow dental providers during patient appointments and assist the provider with grabbing equipment, inputting data into a computer, and learning from them.
- Answered phone calls, directed customers to the correct department, and scheduled appointments.
- Front desk reception. Check patients in, re-schedule, and guide them into the correct rooms during their appointment.
- Collaborated with insurance providers to verify coverage details, ensuring accurate billing practices for patients.
- Managed patient records with accuracy, adhering to HIPAA guidelines for privacy and security.
Intern
Baby Space: A Place To Grow
06.2023 - 08.2023
- Provided lunchtime assistance to monitor children, assist with eating, and serve food.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
Education
Ubah Academy
1600 Main Street, Hopkins, MN 5534306-2026
Associate of Arts - Undecided
Normandale Community College
Minneapolis, MN06-2026
Skills
- Retail experience
- Client relationship building
- Customer service
- Detail-orientated
- Beauty techniques
- Client engagement
- Makeup techniques
- Reliable
- Communication Skills
- Engaging
- Creative
- Problem-solving
Languages
English
Native or Bilingual
Somali
Professional Working
Timeline
Specialty Sales Beauty Consultant
Target
10.2024 - 01.2025
Intern
U.S. Bank
06.2024 - 08.2024
Intern
Children's Dental Services
06.2023 - 08.2023
Intern
Baby Space: A Place To Grow
06.2023 - 08.2023
Ubah Academy
Associate of Arts - Undecided
Normandale Community College