Ahlam Quafisheh
Woodstock,GA
Summary
Experienced restaurant leader with a strong background in daily operations, staff training, scheduling, and payroll review. Known for conflict resolution, time management, and safety awareness while keeping busy teams organized and guest service strong.
Overview
1
1
Language
17
17
years of professional experience
Work History
Assistant Manager
Aladdin's Mediterranean Restaurant
Sandy Springs, Georgia
04.2006 - 03.2020
- Managed staff scheduling to ensure adequate coverage during peak hours., payroll review, and shift coverage needs.
- Conducted training for staff on guest service, menu knowledge, and food safety practices to enhance overall guest experience.
- Supported front-of-house and back-of-house teams during high-volume shifts to maintain service quality.
- Supported daily restaurant operations for Aladdin's Mediterranean Dining Service.
Sales Clerk
Stien Mart
Kenner, Louisiana
06.2003 - 08.2004
- Handled sales transactions, returns, and exchanges efficiently at cash register
- Guided customers in product selection and addressed fitting room needs to enhance shopping experience
- Arranged merchandise displays according to store guidelines using Stein Mart pricing and promotion standards
- Restocked merchandise on sales floor and organized stockroom to maintain inventory accessibility
Education
Associate of Arts - Interior Design
Queen Alia College
Amman - Jordan06-1987
Skills
- Staff management
- Customer engagement
- Event coordination
- Time management
- Health compliance
- Conflict resolution
- Classroom organization
Languages
Arabic
Professional
Timeline
Assistant Manager
Aladdin's Mediterranean Restaurant
04.2006 - 03.2020
Sales Clerk
Stien Mart
06.2003 - 08.2004
Associate of Arts - Interior Design
Queen Alia College