Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahmad Ahmadzai

Fairfax,VA

Summary

Driven by results, I elevated customer loyalty and operational efficiency at Mobilesentrix through expert soldering and exceptional problem-solving abilities. My tenure as Assistant Manager at Giant Food Stores honed my skills in money handling and team motivation, achieving significant reductions in cash discrepancies and fostering a positive work environment. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Accomplished Assistant Manager with in depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

1
1
year of professional experience

Work History

Security Officer ECP

Constellis
06.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Assistant Manager

Giant Food Stores
11.2023 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Service Representative

Mobilesentrix
09.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Mobile Repairing Technician

Mobilesentrix
06.2023 - 09.2023
  • Implemented innovative repair techniques for challenging device issues, improving success rates in repairs.
  • Consistently met or exceeded performance metrics related to repair volume and turnaround time.

Education

High School Diploma -

Oakton High School
Vienna, VA
06.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Speaker Repair
  • Charging Port Repair
  • Button Repair
  • Battery Replacement
  • Precision Testing
  • Expert Soldering
  • Camera Repair
  • Screen Replacement
  • Water Damage Repair
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Report Writing
  • General security
  • Maintenance and repairs
  • Asset Management

Languages

English
Professional Working
Pashto
Full Professional
Persian
Professional Working
Urdu
Limited Working
Arabic
Elementary

Timeline

Security Officer ECP

Constellis
06.2024 - Current

Assistant Manager

Giant Food Stores
11.2023 - 06.2024

Customer Service Representative

Mobilesentrix
09.2023 - 11.2023

Mobile Repairing Technician

Mobilesentrix
06.2023 - 09.2023

High School Diploma -

Oakton High School
Ahmad Ahmadzai