Ahmad Dirawi
Bixby,OKLAHOMA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinic Administrator
The University of Oklahoma-OU Health Physicians
Tulsa, Oklahoma
12.2019 - Current
- Efficiently supervised daily clinic activities, ensuring proper protocol implementation and prioritizing patient safety.
- Guided staff in understanding and implementing correct procedures and processes.
- Provided recommendations on KPIs to enhance patient visit quality and boost our organization's Net Promoter Score.
- Developed and maintained clinic policies and procedures.
- Coordinated the scheduling of patients for appointments.
- Ensured compliance with all relevant laws, regulations, and standards.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Provided administrative support to physicians and other medical staff.
- Assisted with billing process and accounts receivable management.
- Oversaw hiring processes for new employees including interviews and background checks.
- Created reports on clinic performance metrics such as revenue or patient satisfaction scores.
- Coordinated facility maintenance activities such as cleaning services or repairs.
- Collaborated with external vendors to coordinate services such as laboratory testing or imaging studies.
- Developed work schedules for medical professionals and coordinated with client appointment requests to staff professionals appropriately and meet demand for specializations.
- Evaluated employee performance, completed written appraisals and assisted in developing individual performance goals as provided in company policy and procedural guidelines.
- Scheduled and communicated staff meetings, using verbal and written communication to inform employees of requirement for attendance, time and subject matter.
CT Technologist (PRN)
Saint Francis Hospital
Tulsa, Oklahoma
04.2015 - Current
- Performed CT scans on patients, ensuring proper positioning and appropriate imaging techniques.
- Ensured quality assurance for imaging equipment during all imaging studies.
- Provided instruction and assistance to other staff members regarding CT scan protocols and techniques.
- Ensured that radiation safety measures were followed during the administration of contrast media.
- Operated multi-slice scanner for a variety of complex examinations such as cardiac, vascular, trauma, neurology, abdomen, pelvis, head, neck and orthopedics.
- Maintained cleanliness of work area including sterilization of instruments used during scanning procedures.
- Provided training sessions for new technologists on CT protocol standards.
- Helped patients feel comfortable with procedures by explaining steps and answering questions.
Clinic Administrator / CEO
Neighborhood Medical Clinic
Tulsa, Oklahoma
11.2015 - 04.2019
- Assumed the role of partner/project manager, leading various project management tasks. Proficiently negotiated business deals, executed contract reviews, and effectively directed marketing and sales efforts to increase customer flows.
- Planned and executed the launch of a start-up clinic, overseeing construction, contracts, staff recruitment and training, supply procurement, as well as brand marketing and advertising.
- Evaluated employee performance, completed written appraisals and assisted in developing individual performance goals as provided in company policy and procedural guidelines.
- Supervised internal and external communications by answering queries and complaints.
CT Technologist
Harvard Family Physicians
Tulsa, Oklahoma
06.2013 - 11.2015
- Delivered superior and ethical patient care
- Managed supply orders for the Imaging Department.
- Operated CT equipment to generate quality images and troubleshot problems.
Operations Manager
Advanced Radiology Centre and Clinical Laboratory
, United Arab Emirates
01.2014 - 05.2014
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Radiologic Technologist (PRN)
Hillcrest Medical Center
Tulsa, Oklahoma
06.2010 - 12.2013
- Provided coverage for shifts when needed in the Radiology department at Hillcrest Medical Center.
- Maintained a safe environment by adhering to radiation safety protocols and guidelines.
Education
Master of Science in Health Care Administration -
Oklahoma State University
12.2018
Bachelor of Science in Medical Imaging & Radiation Sciences-Radiography -
The University of Oklahoma
08.2010
Skills
- Continuous Improvement and process implementation
- Office Administration
- Technical Troubleshooting
- Healthcare management
- Budget Planning
- Problem identification and solving skills
- Service Utilization Improvements
- Professional and proficient communication skills
- Project management analytical skills
Certification
- Lean Six Sigma- Green Belt
- American Registry of Radiologic Technologists (ARRT) in Radiography and Computed Tomography
- CPR-BLS
Languages
- English
- Arabic
Awards
Outstanding Clinical Instructor for year 2010 - Awarded by the University Of Oklahoma HSC. Department Of Medical Imaging & Radiation Sciences
Hobbies and Interests
- Travel
- Soccer
- Basketball
Language
English
Native/ Bilingual
Arabic
Native/ Bilingual
BIO
- Citizenship: United States of America
- DOB: February 1988
Timeline
Clinic Administrator
The University of Oklahoma-OU Health Physicians
12.2019 - Current
Clinic Administrator / CEO
Neighborhood Medical Clinic
11.2015 - 04.2019
CT Technologist (PRN)
Saint Francis Hospital
04.2015 - Current
Operations Manager
Advanced Radiology Centre and Clinical Laboratory
01.2014 - 05.2014
CT Technologist
Harvard Family Physicians
06.2013 - 11.2015
Radiologic Technologist (PRN)
Hillcrest Medical Center
06.2010 - 12.2013
Master of Science in Health Care Administration -
Oklahoma State University
Bachelor of Science in Medical Imaging & Radiation Sciences-Radiography -
The University of Oklahoma
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