Ahmad Elwakil
Overview
16
16
years of professional experience
Work History
Loss Prevention Specialist
Amazon
05.2023 - Current
- Develop targeted strategies for high-risk areas, minimizing losses due to theft
- Conduct thorough investigations/interrogations of internal theft and property damage cases leading to increased resolution rates
- Constantly discover ways to enhance security protocol and improve productivity
- Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency
- Collaborate with management to develop effective loss prevention policies and procedures tailored to the specific needs of each department
- Contribute to a positive company image by representing the organization professionally and consistently enforcing loss prevention policies in a respectful manner.
Engagement Specialist
Connecticut Counseling Centers, Inc.
06.2022 - 05.2023
- Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust, respect, and mutual understanding.
- Scheduled client intake and assessment activities per CSSD guidelines
- Point of contact with Probation
- Stored and maintained client data within the Contractor Data Collection System (CDCS)
- Ensured all referral information and data collected were accurate
- Utilized reports monthly through the CDCS system to monitor and confirm the accuracy and permanence of data
- Actively engaged and assisted clients in acquiring health insurance and any other benefits they were entitled to through the DSS portal.
VP of Operations and Sales
Eclipse International
10.2011 - 11.2022
- Oversaw day-to-day operations in the lab
- Arranged meetings with the head of purchasing from direct-to-mail companies in the area
- Traveled with the sales team and assisted them in demonstrating how our products provided an alternative and effective solution to their printing needs
- Made arrangements with USPS, UPS, and FedEx to have samples and/or orders shipped
Group Leader
Blackstone Industries
01.2017 - 04.2022
- Led and maintained a good rapport with team members while implementing the 5s model in all areas of the department
- Maximized productivity by assisting in areas that were behind in production as well as addressing and resolving barriers team members were facing from reaching the desired outcome of blades produced
- Monitored blade production by each employee by having them log the number of blades produced on a daily log sheet
- Ensured team members were not only fulfilling orders by their deadlines but also coordinated with the packing and shipping manager on the status of these orders
- Problem-solved discrepancies between the amount of inventory in the database and the actual amount on hand and made adjustments to the Oracle database to reflect the correct quantity
- Developed new ways to optimize productivity which in turn cut labor costs significantly
- Consolidated and reorganized inventory thereby enhancing accessibility
- Ensured employees were adhering to safety protocols at all times
- Kept plant manager in the loop with timely updates on the status of our priority orders.
Quality Control
CDTI
09.2008 - 05.2010
- Tested the electric circuit of cable boxes
- Replaced defective components of cable boxes
- Ensured refurbished cable boxes are fully functional.
Education
Bachelor of Science - Criminal Justice
Wilmington University
New Castle, DE05.2007
Skills
- Microsoft certification completed at Wilmington University
Timeline
Loss Prevention Specialist
Amazon
05.2023 - Current
Engagement Specialist
Connecticut Counseling Centers, Inc.
06.2022 - 05.2023
Group Leader
Blackstone Industries
01.2017 - 04.2022
VP of Operations and Sales
Eclipse International
10.2011 - 11.2022
Quality Control
CDTI
09.2008 - 05.2010
Bachelor of Science - Criminal Justice
Wilmington University
Awards
Nominated and selected for the Human Dignity Award at Chaska High School
Awards
Nominated and selected for the Human Dignity Award at Chaska High School