Ahmad Hammad
Austin,TX
Overview
5
5
years of professional experience
Work History
Server / Trainer
Uchi
10.2022 - 03.2025
- Handled phone calls, including making reservations, answering questions, and providing information about the menu and specials
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback
- Demonstrated extensive knowledge of food, dietary restrictions as well as allergies to ensure the safety and well being of guests
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards
Store Manager
Nicks Spirits
03.2022 - 08.2022
- Handled supplier interactions to ensure smooth operation of a family-operated retail business.
- Trained new hires on their job roles and responsibilities
- Helped the business with developing internal business systems and processes for the store
Sales Associate
Human Dior
08.2020 - 03.2022
- Plan and Create Content on a weekly basis for the Instagram account
- Oversaw customer inquiries and issues via email and telephone.
- Excelled in engaging with customers, fostering positive interactions.
Education
High School Diploma - High School Diploma
Poteet High School
01.2017
Skills
- Knowledgeable in Wine and Sake
- Adobe Illustrator
- Microsoft Office Tools (Word, Powerpoint, Excel)
- Social Media Analytical Tools
Digital Toolbox
- Adobe Photoshop
- Adobe Illustrator
- Blender
- Adobe Premiere Pro
- Microsoft Office Tools (Word, Powerpoint, Excel)
- Social Media Analytical Tools
Languages
Arabic
Professional Working
Timeline
Server / Trainer
Uchi
10.2022 - 03.2025
Store Manager
Nicks Spirits
03.2022 - 08.2022
Sales Associate
Human Dior
08.2020 - 03.2022
High School Diploma - High School Diploma
Poteet High School