Ahmad Natafgi
Linthicum Heights,MD
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
Work History
Owner/Operator
AMN Landscaping
06.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Conducted target market research to discover customer needs and analyze competitor trends.
Area Manager
Dominos Pizza Inc.
03.2023 - 06.2023
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
General Manager
Domino's Pizza
05.2020 - 03.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Computer Technician
Compu Computers
01.2014 - 12.2020
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Delivery Driver
Dominos Pizza Inc.
09.2017 - 05.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered orders to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
High School Diploma -
North County High School
Glen Burnie, MD06.2015
Skills
- Product Branding
- Adaptable and Flexible
- Executive Leadership
- Mission and Vision
- Quality Management Systems
- Business Development
Timeline
Area Manager
Dominos Pizza Inc.
03.2023 - 06.2023
Owner/Operator
AMN Landscaping
06.2020 - Current
General Manager
Domino's Pizza
05.2020 - 03.2023
Delivery Driver
Dominos Pizza Inc.
09.2017 - 05.2020
Computer Technician
Compu Computers
01.2014 - 12.2020
High School Diploma -
North County High School