Ahmad Shakib Shadab
Schererville,IN
Summary
Dedicated and disciplined professional with a proven track record in ATM technology and banking operations, recognized for a consistently positive attitude and strong work ethic. Known for dependability, adaptability, and a commitment to excellence, consistently completing tasks with high standards of quality and efficiency. Expertise in troubleshooting, diagnostics, and maintenance of ATM systems ensures optimal performance and minimal downtime, leading to enhanced customer satisfaction. A collaborative team player focused on continuous learning and improvement, ready to tackle diverse technical challenges in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Warehouse Electronics & Digital Store Associates
Walmart
Indina
06.2024 - 12.2025
- Assisted customers with product inquiries and provided tailored solutions to enhance shopping experience.
- Maintained accurate inventory records, ensuring stock availability and minimizing discrepancies.
- Operated point-of-sale system efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to restock shelves promptly, improving product visibility and accessibility.
Translator and Interpreter
Self-employeed
05.2022 - 10.2024
- Enabled effective communication between doctors and patients with limited English proficiency by interpreting medical appointments accurately.
- Interpreted conversations between foreign language-speaking clients and others.
- Reviewed, edited and proofread translated documents for accuracy.
ATM Service Technician
Azizi Bank
02.2019 - 03.2022
- Diagnosed and resolved ATM malfunctions to ensure optimal performance and uptime.
- Conducted regular preventive maintenance on ATMs to enhance reliability and reduce service interruptions.
- Collaborated with cross-functional teams to troubleshoot software issues impacting ATM operations.
- Implemented best practices for inventory management of ATM parts and supplies, improving efficiency.
- Played a key role in the successful deployment of new ATM units at various locations within assigned territory.
- Improved ATM functionality by performing regular maintenance and troubleshooting tasks.
Banking Officer
Azizi Bank
01.2011 - 03.2022
Assisted customers in resolving inquiries and issues in customer service roles. Supported cash department operations by processing transactions accurately. Collaborated with HR department to facilitate employee onboarding and training. Provided technical support as an ATM technician, ensuring optimal functionality of machines.
- Worked closely with colleagues in other departments to ensure seamless delivery of integrated financial solutions for customers.
- Increased customer satisfaction by providing timely and accurate banking services.
Education
Bachelor of Science - Administration And Diplomacy
Law Department
12-2017
Skills
- ATM Diagnostics & Repair
- Electrical & Mechanical Troubleshooting
- Preventive Maintenance
- Technical Support
- System Testing & Calibration
- Safety Compliance
- Software installation
- Diagnostic skills
Accomplishments
- Collaborated with team in the development of atm new products launching .
- Achieved positive results by completing task with accuracy and efficiency. Perform installation, maintenance, and repair of ATMs and related banking equipment, ensuring optimal functionality and security compliance.
- Documented and resolved issues which led to customers satisfaction.
Certification
Completed multiple professional banking and technical courses with certifications in ATM systems, customer service, operation department compliance KYC certificates , marketing , banking software's training certificates , western union, money gram training, Accounting certificates & including appreciations certificates.
Languages
English
Full Professional
Spanish
Limited Working
Hindi
Professional Working
French
Elementary
Dari
Native or Bilingual
Interests
I enjoy regular gym workouts which keep me mentally focused, physically active, and disciplined, supporting my performance at work
Timeline
Warehouse Electronics & Digital Store Associates
Walmart
06.2024 - 12.2025
Translator and Interpreter
Self-employeed
05.2022 - 10.2024
ATM Service Technician
Azizi Bank
02.2019 - 03.2022
Banking Officer
Azizi Bank
01.2011 - 03.2022
Bachelor of Science - Administration And Diplomacy
Law Department
Final Statement
I would welcome the opportunity to contribute my skills, dedication, and positive work ethic to your organization. I am confident in my ability to perform at a high level, adapt quickly, and consistently deliver reliable and high-quality results. I am committed to growing professionally and adding value to the team from day one.