Summary
Overview
Work History
Education
Skills
Timeline
Generic

AHMAD THOMPSON

Trenton

Summary

Seeking a position that will allow me to utilize my dynamic interpersonal skills, problem solving ability, and customer service experience, while providing me with opportunities for development and advancement

Overview

15
15
years of professional experience

Work History

Senior Business Account Executive

Comcast Business
01.2022 - Current
  • Prospected for new leads through cold calling, referrals, and partner relationships to acquire new commercial customers
  • Built local business partnerships and affiliations to expand Comcast's presence and brand in a designated territory
  • Used expert knowledge of network design, voice (VoIP), data (LAN/WAN), and internet services to effectively sell solutions.
  • Maintained and built strong customer relationships to drive retention and satisfaction, ensuring a positive customer experience
  • 2023 Comcast Business Presidents Club Member

Retail Sales Consultant

Xfinity Comcast
11.2020 - 01.2022
  • Achieved sales and customer experience goals and objectives
  • Partnered with business representative to service small businesses
  • Consistently demonstrates sales excellence and professionalism with integrity
  • Lead region in 1 product percentage and RGU upgrades
  • Number 3 overall sales representative in region for 2021

Associate Manager

The Cellular Connection
10.2016 - 03.2020
  • Hired and developed new employees
  • Prepared and presented employee reviews
  • Organized employee schedules
  • Optimized profits by controlling cost

Mobile Expert

T-Mobile
06.2014 - 10.2016
  • Participate in marketing efforts to solicit new business
  • Exceed monthly revenue goals by acquiring new accounts
  • Assist management with inventory count and cash deposits
  • Identified customer needs and provided solutions

Membership Sales Consultant

New York Sports Club
08.2010 - 06.2014
  • Developed relationships with potential members
  • Business development with corporate accounts
  • Marketed new and existing programs
  • Researched new business opportunities
  • Conducted gym tours
  • Followed up with guests to maintain client relationships

Education

Journalism

William Paterson University
Wayne, NJ
05.2012

Skills

  • Customer engagement
  • Relationship management
  • Data interpretation
  • Account retention

Timeline

Senior Business Account Executive

Comcast Business
01.2022 - Current

Retail Sales Consultant

Xfinity Comcast
11.2020 - 01.2022

Associate Manager

The Cellular Connection
10.2016 - 03.2020

Mobile Expert

T-Mobile
06.2014 - 10.2016

Membership Sales Consultant

New York Sports Club
08.2010 - 06.2014

Journalism

William Paterson University

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