BRYCE COWEN
Comcast Business
Richmond,IN
12
years of professional experience
Dynamic and results-driven sales professional with a proven track record of building strong customer relationships and consistently exceeding sales quotas. Expertise in managing high-value accounts and driving revenue growth through effective communication and strategic planning. Committed to delivering impactful business solutions that enhance client satisfaction and retention, while leveraging strong negotiation skills to capitalize on emerging opportunities. Recognized for professionalism, integrity, and a collaborative approach that fosters team success and adaptability across diverse business environments.
Work History
Senior Business Account Executive
1 Year 8 Months- Prospected business accounts and built a qualified pipeline through consultative outreach and territory planning.
- Presented Comcast Business solutions, including connectivity, voice, and managed services, to align with customer needs.
- Negotiated contracts and pricing proposals while protecting margin and supporting customer retention.
- Identified upsell opportunities across existing accounts to expand solutions and deepen customer relationships.
- Developed strong relationships with key clients, resulting in increased revenue and long-term partnerships.
- Resolved complex client issues promptly, ensuring minimal disruption to their operations while upholding company reputation for excellence in service delivery.
Sales Associate
5 Years 10 Months- Delivered personalized sales support to create memorable customer experiences.
- Addressed customer concerns by applying conflict management and persuasive sales expertise through clear, effective communication.
- Directed daily floor operations, handling customer deal resolutions and coordinating coworker support to facilitate successful sales closures.
- Earned Salesman of the Month title 25+ times, recognized as highest grossing salesman in 2021 and 2022.
Membership Services Representative
4 Years 1 Month- Processed membership application payments and updated membership accounts to maintain accurate YMCA database records.
- Supported operations by providing program registration guidance, class schedule information, and facility details through phone, email, and front desk channels.
Education
No Degree - Business
No Degree - Business
Diploma
Skills
Product and service sales
Consultative selling
Client acquisition
Account retention
Effective customer upselling
Contract negotiation
New territory penetration
Cross-functional collaboration
Strategic communication
Customer engagement
Relationship management
Persuasive messaging
Conflict resolution
Timeline
Senior Business Account Executive
Comcast Business
02.2025 - CurrentRead More
Sales Associate
Wetzel Auto
04.2019 - 02.2025Read More
Membership Services Representative
YMCA
03.2015 - 04.2019Read More
Northeastern Jr./Sr. High School
Diploma
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Ivy Tech
No Degree from Business
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IPFW
No Degree from Business
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