Daniel Alonso
Miami,FL
Summary
Dynamic Senior Business Account Executive with extensive experience in relationship management and data-driven decision making. Proven ability to optimize IT solutions for MSPs and MMEs, resulting in a 15% increase in account revenue. Expertise in contract negotiation, customer engagement, and strategic account development, consistently surpassing sales targets. Career ambitions include leveraging analytical skills to further enhance client success and drive growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Business Account Executive
Kaseya
Miami, FL
11.2023 - Current
- • Advise MSPs and MMEs on IT solutions that maximize efficiency and profitability.
• Conduct bi-weekly account reviews to optimize tool usage and drive business success.
• Perform market research to recommend security and compliance solutions.
• Manage 42+ SaaS solutions, including RMM, security, backup, and compliance tools.
• Provide customer-centric support, ensuring partners fully leverage their technology investments.
• Collaborate with sales, support, and product teams to deliver seamless IT solutions.
• Negotiate and structure deals to align with business goals and budget constraints.
• Stay ahead of industry trends to offer proactive risk mitigation strategies.
• Use data-driven insights to help partners scale and increase revenue.
Senior Account Executive
BHG Financial
Davie, FL
06.2021 - 10.2023
- • Managed a portfolio of 200+ key accounts, consistently exceeding sales targets.
• Conducted client needs assessments, delivering tailored solutions to address specific pain points.
• Built and maintained strong client relationships, serving as a trusted advisor.
• Collaborated with product and marketing teams to align solutions with client needs and market trends.
• Led contract negotiations, increasing deal value by 30% on average.
• Identified and executed upselling and cross-selling strategies, boosting account revenue by 15%.
• Maintained accurate CRM records, ensuring seamless account management.
• Conducted market research and competitor analysis to stay ahead of industry trends.
Store Manager
T-Mobile
Miami, FL
12.2017 - 06.2019
- • Manage sales floor by providing associate support, greeting customers and managing wait time, while maintaining high energy and moral.
• Coach, mentor and observe sales team.
• Provide exceptional customer service by addressing customers concerns and exceeding expectations.
• complete in retail store operations.
• Manage labor scheduling
• Assist District manager in all duties required to efficiently run a successful district, including operational metrics, sales, hiring process and holding representatives accountable on behaviors.
Education
Associate of Arts - Computer Science
Miami Dade College
Miami, FLSkills
- Relationship management
- Account retention
- Customer engagement
- CRM software proficiency
- Verbal and written communication
- New territory penetration
- Data-driven decision making
- Contract negotiation
- Budget management
- Strategic account development
- Product and service sales
- Quote formulation
- Lead prospecting
- Network development
- Sales closing
- Account development
- Sales reporting
Languages
English
Full Professional
Spanish
Professional
Certification
- Microsoft Office Suite
- Adobe Photoshop
- Python, HTML
Timeline
Senior Business Account Executive
Kaseya
11.2023 - Current
Senior Account Executive
BHG Financial
06.2021 - 10.2023
Store Manager
T-Mobile
12.2017 - 06.2019
Associate of Arts - Computer Science
Miami Dade College