Rob Centore

Waltham,MA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

years of professional experience

Work History

Senior Business Account Executive

Comcast Business

12.2011 - Current

Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Contacted customers and prospects to generate new business to achieve company growth goals.
Used consultative sales approach to understand and meet customer needs
Managed monthly quota ranging from $2800-4000.

Sales Executive

CBeyond

04.2011 - 11.2011

Education

Bachelor of Arts - Communications

Franklin Pierce University

Rindge, NH

05.2008

Skills

Client Correspondence
Customer Order Management
Sales Team Development
Product and Service Knowledge
Effective Customer Communication

Customer Referrals
Qualifying New Leads
Business Partnerships
Prospecting and Cold Calling
Client Satisfaction

Accomplishments

President's Club Achievement (10x)

2013, 2014, 2015, 2016, 2017,

2018, 2019, 2020, 2021, 2022

Quarterly Club Achievement (46x)

2011 Q1-Current

Hire to Date Average-200%+

Quota Achievement: 140 months

Timeline