Glenn Paxton
Houston,TX
Summary
Ambitious Outside Sales Representative developing plans to meet Industry professionals' needs. Well-versed in building valued discussion around Industry needs and opportunities to increase Product or Service sales. Strategic and efficient with drive for applying sales techniques that support corporate mission.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Results-driven Sales professional with deep technical acumen in Area of expertise. Offering Number-year history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.
Motivated Outside Sales Representative offering Number years of experience in customized Industry products and services for B2B and B2C. Possessing talent in business development and account management, emphasizing long-term retention of key customers.
Overview
14
14
years of professional experience
Work History
Senior Business Account Executive
Comcast
Houston, TX
05.2013 - Current
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Exceptional computer skills
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Liaised between clients and support team to quickly resolve issues.
- Recorded accurate and efficient records in customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built and cultivated long-term quality relationships with over 120 clients by addressing needs and providing superior customer service.
- Developed, maintained and utilized diverse client base.
- Developed and maintained strong working relationships with Industry professionals within assigned territory.
- Completed daily outbound calls, up to 100 hours per day.
- Conferred with customers to understand needs and make targeted Product/Service recommendations.
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Prepared and delivered presentations to Type customers to highlight offerings and secure new business.
- Developed customer relationships and increased overall sales by 65%.
- Acquired and applied Industry knowledge to create effective dialogue with customers.
- Built diverse and consistent sales portfolio.
- Maximized sales through effective client relationship development, resulting in consistent ranking in top 25% of team.
- Met and exceeded revenue goals by 65% through generating new leads and identifying new clients.
- Maintained current knowledge of evolving changes in Industry marketplace.
- Achieved or exceeded company defined sales quotas for 36 consecutive Months.
- Achieved 165% of goal through suggestive selling and upselling.
Retail Store Manager
Verizon Wireless-Mobile Destination
Houston, TX
02.2009 - 05.2013
Education
Prairie View A & M University
Prairie View, TXSkills
- Consultative Sales Techniques
- Networking Events
- Effective Project Management
- Salesforce Software
- Qualifying New Leads
- Internet Hosting
- Effective Customer Communication
- Product Demonstration
- Persuasive Negotiations
- Quotas and Goals
- Customer Trend Analysis
- Preparing Proposals
- Customer Complaint Resolution
- Sales Quota Management
- New Business Opportunities
- Bid Request Management
- Professional Development
- Special Events
- Solution Selling
- Client Needs Assessment
- Providing Referrals
- Interdepartmental Collaboration
- Sales Cycle Management
- Presentations and Demonstrations
- Digital Marketing
- Active Listening Skills
- Customer Referrals
- Referral Network
- Prospecting and Cold Calling
- Customer Acquisition
- Local Business Relationships
- Customer Portfolio Management
- Client Correspondence
- Business Relationship Cultivation
- Company Leadership
- Site Visits
- IP Services
- Business Analytics
- Monitor Industry Trends
- Client Rapport-Building
- Technology Proficiency
- Client Retention
- Hosting Meetings
- Problem Resolution
- Deal Closing
- Business Operations
Timeline
Senior Business Account Executive
Comcast
05.2013 - Current
Retail Store Manager
Verizon Wireless-Mobile Destination
02.2009 - 05.2013
Prairie View A & M University