Michael Curcio Jr
Hammonton,NJ
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
20
20
years of professional experience
Work History
Senior Business Account Executive
Comcast Business
10.2023 - Current
- Delivered effective presentations to C-level executives, showcasing company products and services.
- Identified opportunities for upselling and cross-selling, leading to significant growth in revenue.
- Addressed each customers' needs and wants to recommend suitable product options.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Contacted customers and prospects to generate new business to achieve company growth goals.
Government Business Development Manager Northeast
Nexus Business Solutions
12.2020 - 05.2023
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Resolved problems and provided customer care with high-profile customers to maintain relationships and increase return customer base.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
General Manager
Stretch Zone
04.2019 - 09.2020
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Recruited, hired, and trained initial personnel, working to establish key internal functions.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Digital Marketing Consultant
Hibu
01.2018 - 12.2018
- Managed key customer account relationships to provide a differentiated customer experience.
- Proactively assessed, clarified, validated and communicated key customer account needs on an ongoing basis.
- Sought out new clients by continuously prospecting following company's planned sales strategies.
- Developed, serviced and maintained base of local clients who have purchased digital media programs to achieve established annual sales goals.
Advertising Account Executive
Comcast Spotlight
01.2017 - 09.2017
- Developed, serviced and maintained a base of local clients and/or agencies who purchased advertising space or other media services to achieve established annual sales goals.
- Analyzed, developed and presented market research and advertising proposals to support client activities.
- Maintained up-to-date customer and prospect records and participated in development of sales forecasts.
- Sought out new customers by continuously prospecting following Company's planned sales strategies and tactics.
- Analyzed confidential information, prepared reports, manuals, agendas and general correspondence.
Customer Account Executive
Comcast
09.2013 - 01.2017
- Evaluated customers' potential needs and made appropriate recommendations.
- Provided current, strong understanding and enthusiasm around products and services, as well as competitive information.
- Utilized retention techniques to proactively retain existing customers, preventing cancellation.
- Met and exceeded sales quotas in an accountability-based culture.
Account Manager
Curbside Hospitality
01.2012 - 08.2013
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Increased customer service ratings significantly through personable service.
- Scheduled work hours for [Number] employees to achieve adequate manpower coverage.
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
Financial Services Representative
MetLife
01.2008 - 11.2011
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Discussed financial options with clients and provided informed suggestions.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
Assistant Golf Professional
Linwood Country Club
03.2004 - 12.2008
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Developed instructional programs for players at all skill levels, resulting in increased lesson bookings and client retention rates.
- Assisted with the coordination of charity tournaments to support local community initiatives.
Education
Horticulture Operations And Management
West Virginia University
Morgantown, WV1999
Skills
- Team Collaboration
- Strategic Business Planning
- Pipeline Development
- Consultative Selling Techniques
- Client Relationship-Building
- Quote and Proposal Management
Timeline
Senior Business Account Executive
Comcast Business
10.2023 - Current
Government Business Development Manager Northeast
Nexus Business Solutions
12.2020 - 05.2023
General Manager
Stretch Zone
04.2019 - 09.2020
Digital Marketing Consultant
Hibu
01.2018 - 12.2018
Advertising Account Executive
Comcast Spotlight
01.2017 - 09.2017
Customer Account Executive
Comcast
09.2013 - 01.2017
Account Manager
Curbside Hospitality
01.2012 - 08.2013
Financial Services Representative
MetLife
01.2008 - 11.2011
Assistant Golf Professional
Linwood Country Club
03.2004 - 12.2008
Horticulture Operations And Management
West Virginia University
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