Ahmad Jalal Naiebi
SILVER SPRING,MD
Summary
Proven track record in enhancing customer loyalty and satisfaction at Five Below through expert problem-solving and active listening. Demonstrated reliability in high-pressure situations, achieving sales goals, and excelling in money handling. Exceeds expectations with a blend of patience and sales acumen, contributing to significant customer service achievements.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Five Below
10.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Montgomery Blair High School
Silver Spring, MD05.2024
Skills
- Customer Satisfaction
- Sales and Customer Service
- Reliability and punctuality
- Patience and composure
- Money handling abilities
- Problem-solving abilities
- Active Listening
Languages
Persian
Full Professional
Timeline
Customer Service Cashier
Five Below
10.2023 - Current
High School Diploma -
Montgomery Blair High School
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