Ahmed Abbas
Temple Terrace,FL
Summary
Dynamic professional with experience at Expedia, where I analyzed global digital advertising trends and developed strategic insights. Proven customer service skills from Winn-Dixie, enhancing customer relationships and operational efficiency. Strong research and presentation abilities combined with excellent time management make me a reliable team member eager to contribute to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Extern
Expedia
04.2025 - 05.2025
- Analyzed global digital advertising trends across travel and the retail media industries, identifying emerging patterns and strategic opportunities.
- Conducted detailed research on key retail media networks, evaluating their advertising products, revenue models, and market impact.
- Developed an insights presentation to guide corporate strategic planning.
- Managed time autonomously to complete multiple projects in an asynchronous four-week program.
Cashier/Customer Service Representative
Winn-Dixie
01.2023 - 03.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT12-2027
Skills
- Customer service experience
- Basic computer troubleshooting
- Comfortable with Microsoft Office
- Good time management
- Friendly and professional attitude
- Willingness to learn
- Entry-level IT knowledge
- Research and presentation skills
- Clear communication skills
- Understands basic networking
- Reliable team member
- Fast learner with technology
Certification
- CompTIA A+ (2025)
- CIW Social Media Strategist (2021)
Timeline
Extern
Expedia
04.2025 - 05.2025
Cashier/Customer Service Representative
Winn-Dixie
01.2023 - 03.2025
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
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