Ahmed Abdallah
Buffalo
Summary
Dedicated and results-driven Operations Manager and Automotive Systems Technology student with over 3 years of experience in team leadership, operational oversight, and customer service. Strong ability to improve workflow efficiency, manage projects, analyze data, and resolve issues. Demonstrates exceptional communication skills, attention to detail, and hands-on technical knowledge from automotive, manufacturing, and construction environments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Get & Go Inc.
Fayetteville, NC
01.2020 - 01.2023
- Developed and implemented strategies to improve operational efficiency and reduce costs.
- Oversaw daily business operations, including administration and customer service.
- Managed and coordinated multiple projects, including planning, scheduling, and tracking progress.
- Created and enforced company policies to ensure compliance with regulations.
- Maintained productive vendor relationships to support operational needs.
- Resolved customer complaints and inquiries to enhance overall satisfaction.
- Analyzed company data to identify trends and opportunities for improvement.
- Improved customer service processes, leading to increased satisfaction and retention.
Assembly Line Fabricator
Tesla Motors
Buffalo, NY
01.2018 - 01.2020
- Maintained strict adherence to safety and quality standards on production lines.
- Completed product assembly according to standardized manufacturing procedures.
- Inspected and repaired components to meet quality expectations.
- Verified final product compliance with design and quality specifications.
- Operated hand and power tools to complete technical tasks.
- Coordinated workflow, monitored production status, and updated schedules.
- Partnered with internal departments to achieve quality deliverables and production goals.
Construction Laborer
Burke Homes Inc.
Buffalo, NY
01.2016 - 01.2018
- Operated various tools and machinery including saws, grinders, and drill presses.
- Used precision measuring instruments to verify accuracy of completed workpieces.
- Maintained clean, safe, and organized work environments.
- Ensured correct installation and quality of equipment to meet customer expectations.
- Organized materials, tools, and equipment to streamline workflow and inventory.
Car Detail Technician
Delta Sonic Car Wash
Buffalo, NY
01.2015 - 01.2016
- Applied paints, waxes, conditioners, and protective materials to maintain vehicle appearance.
- Maintained inventory of detailing supplies.
- Transported vehicles for service and customer needs.
- Prepared vehicles for sale through cleaning, polishing, and detailing.
- Collaborated with team members to ensure efficient workflow.
- Delivered quality customer service to over 10 clients daily.
Education
Automotive Systems Technology -
Fayetteville Technical Community College
01.2025
High School Diploma - undefined
Global Concepts Charter High School
01.2016
Skills
- Customer Service & Client Relations
- Leadership & Team Coordination
- Operational Strategy & Process Improvement
- Communication & Problem-Solving
- Data Analysis & Reporting
- Computer Proficiency (Microsoft Office, basic systems software)
- Collaboration & Workflow Optimization
Languages
English (Fluent)
Arabic (Fluent)
Timeline
Operations Manager
Get & Go Inc.
01.2020 - 01.2023
Assembly Line Fabricator
Tesla Motors
01.2018 - 01.2020
Construction Laborer
Burke Homes Inc.
01.2016 - 01.2018
Car Detail Technician
Delta Sonic Car Wash
01.2015 - 01.2016
High School Diploma - undefined
Global Concepts Charter High School
Automotive Systems Technology -
Fayetteville Technical Community College