Human Resources Manager with a proven ability to develop and implement strategic programs aimed at improving organizational effectiveness and stakeholder engagement. Skilled in project management, data analysis, human capital management, and communication, with experience in managing complex initiatives and fostering collaboration across diverse teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Department of Homeland Security (CISA) Contractor
Arlington, VA
2021.12 - Current
Manage the following Human Capital functions in cooperation with HR model and Centers of Excellence for Threat Hunting's Division: recruitment, employee relations, training and development, organization development, talent management, compensation, and HR policies.
Manage and analyze data related to operational activities to identify trends, gaps, and areas for improvement.
Coordinate the development and implementation of policies and procedures to streamline operations and enhance organizational efficiency.
Collaborate with stakeholders to identify programmatic needs and develop strategies for addressing key challenges.
Prepare and deliver comprehensive briefings and reports to senior management, providing insights and recommendations for decision-making.
Facilitate meetings and workshops to gather requirements, drive consensus, and ensure alignment with organizational goals.
Manage communications strategies, plans, and messaging frameworks around existing information platforms and data on priorities to design most effective and engaging messages and communications process that result in synchronized efforts and greater stakeholder awareness and education
Conduct in-depth analysis of program metrics and key performance indicators to inform strategic decision-making processes. Advise management on recruitment strategies, sources, and recruitment, relocation, and retention incentive programs.
Provide feedback and coaching at the management and employee levels, and monitor the “pulse” of the organization, to quickly identify and troubleshoot problems and recommend appropriate solutions.
Analyze recruitment data from a variety of sources including applicant tracking systems, internal databases, and surveys., to identify trends in hiring practices.
Senior Human Resources Specialist/Employee Engagement Manager
Events DC
Washington, DC
2019.10 - 2021.12
Led cross-functional teams in the planning and execution of organizational change initiatives, ensuring alignment with strategic objectives.
Developed and implemented communication strategies to enhance employee engagement and promote organizational initiatives.
Conducted data analysis to evaluate program effectiveness and identify areas for enhancement.
Coordinated the development and implementation of training programs to support organizational goals and objectives.
Monitored project progress and performance metrics, identifying risks and implementing mitigation strategies.
Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational priorities.
Established and maintained project documentation, including project plans, status reports, and issue logs.
Managed recruitment and talent acquisition efforts, including screening, interviewing, and onboarding of new hires.
Orchestrated Onboarding Programs, resulting in a 20% reduction in new employee integration time, enhancing productivity.
Diligently managed Payroll and Benefits Administration processes, ensuring 100% accuracy in compensation and benefits delivery with 100% timeliness.
Maintained up-to-date employee records, accurately reflecting changes in employment, compensation, and withholdings for a workforce of 500+ employees.
Spearheaded the successful implementation of a new HRIS system, reducing data management time by 30% and improving reporting accuracy by 25%.
Branch Manager
UNTUCKit
McLean, VA
2019.01 - 2019.10
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Managed staff scheduling, hiring and training processes.
Monitored financial performance of the branch on a monthly basis.
Implemented internal control procedures to minimize risk exposure and maximize profitability.
Conducted audits of payroll, benefits, and other programs, resulting in recommendations that reduced processing time by 15%.
Maintained employee files to adhere to record retention regulations and company policies.
Assisted with new employee orientation and proactively looked for ways to enhance experience.
Conducted performance reviews and counseled employees, contributing to a 20% improvement in employee performance within six months.
Developed and implemented strategies to attract, recruit, retain, and hire.
Banking Advisor
TD BANK
Alexandria, VA
2018.11 - 2019.01
Conducted risk assessments on potential loan applicants to assess creditworthiness.
Developed and executed branch business plans to maximize growth and achieve customer retention and acquisition objectives.
Resolved customer-related issues using knowledge of bank services, products, and processes.
Worked with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities.
Improved team performance, recognized and rewarded achievement and managed poor performance.
Met budget targets through expense monitoring and cost control.
Advised customers on various banking products and services such as loans, investments, and credit cards.
Performed daily reconciliation of bank accounts to ensure accuracy of records.
Education
MBA - Human Resources Management
Louisiana State University At Shreveport
2022-05
Bachelor of Science - Business Administration
George Mason University
12.2017
Skills
Program Management
Stakeholder Engagement
Strategic Planning
Change Management
Systems Optimization Management
Interpersonal Communication
Policy Development
Human Capital Management
Data Analysis & Reporting
Talent Acquisition
Employee Engagement Strategies
Conflict Resolution
Certification
SHRM (Society of Human Resources Management) - In Progress
CNP - Certified Notary Public
First Aid/CPR Certified
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Human Resources Manager
Department of Homeland Security (CISA) Contractor
2021.12 - Current
Senior Human Resources Specialist/Employee Engagement Manager
Events DC
2019.10 - 2021.12
Branch Manager
UNTUCKit
2019.01 - 2019.10
Banking Advisor
TD BANK
2018.11 - 2019.01
MBA - Human Resources Management
Louisiana State University At Shreveport
Bachelor of Science - Business Administration
George Mason University
SHRM (Society of Human Resources Management) - In Progress
CNP - Certified Notary Public
First Aid/CPR Certified
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