Ahmed Ali
Liverpool
Summary
Dynamic Operations Manager with a proven track record at 81 Auto LLC, excelling in logistics management and vendor collaboration. Expert in vehicle appraisal and compliance management, driving operational efficiency and enhancing customer satisfaction. Adept at budget management and maintaining quality assurance controls, ensuring seamless operations and superior service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
81 Auto LLC
Central Square
08.2018 - Current
- Managed sales and online listings to maximize vehicle visibility and availability.
- Oversaw vehicle auction purchases at Adesa, Copart, IAA, CNYAuto, State Line, and Manheim auctions.
- Collaborated with car parts vendors to ensure timely procurement of quality components.
- Evaluated vehicles utilizing MMR wholesale pricing for accurate appraisals.
- Coordinated with dispatchers and transportation companies for efficient logistics management.
- Supervised dealership maintenance workshop and mechanics to maintain operational standards.
- Handled dealership paperwork, inspections, and DMV transactions to ensure compliance.
- Administered weekly payroll for all workers, ensuring accuracy and timeliness.
Desktop Support Associate-IT
Le Moyne College
Syracuse
11.2022 - 06.2023
- Provide assistance with the installation, maintenance, administration, troubleshooting, and enhancement of computing systems, operating systems and other system software and hardware in support of departmental and College mission, vision, and strategic plans.
Retail sales Floor Manager
JCPenney
Syracuse
05.2018 - 12.2018
- -oversee the day-to-day operations of retail stores' sales departments.
- -recruiting, training, supervising and appraising staff.
- -managing budgets.
- -maintaining statistical and financial records.
- -dealing with customer queries and complaints.
Sales Associate
JCPenney
Syracuse
03.2017 - 05.2018
Education
Computer Programming Certification - Computer Science
Le Moyne College
05.2024
Associate of Science - AS - Mathematics and Computer Science
Onondaga Community College
10.2021
High School Diploma - Emergency Medical Technology/Technician (EMT Paramedic)
Fowler High School
06.2019
Skills
- Logistics management
- Vendor collaboration
- Vehicle appraisal
- Sales management
- Compliance management
- Customer service
- Budget management
- Inventory management
- Retail operations management
- Maintaining compliance
- Expense reports
- Maintenance planning
- Market research
- Quality assurance controls
Certification
Emergency Medical Technician (EMT) - Specialist
Timeline
Desktop Support Associate-IT
Le Moyne College
11.2022 - 06.2023
Operations Manager
81 Auto LLC
08.2018 - Current
Retail sales Floor Manager
JCPenney
05.2018 - 12.2018
Sales Associate
JCPenney
03.2017 - 05.2018
Computer Programming Certification - Computer Science
Le Moyne College
Associate of Science - AS - Mathematics and Computer Science
Onondaga Community College
High School Diploma - Emergency Medical Technology/Technician (EMT Paramedic)
Fowler High School
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