Hi, I’m
Ahmed Annan
New York,NY
Summary
Dynamic Training Manager with considerable experience in retail, specializing in educational program development, leadership, and client experience enhancement. With a proven track record at premium brands like Nike, I bring expertise in building training strategies that align with business objectives, with the ability to drive service excellence in high-end retail environments such as Louis Vuitton.
Overview
10
years of professional experience
2
Certification
Work History
Alloy TherapeuticsWaltham, MA
Chief of Staff
12.2022 - 08.2023
Job overview
- Developed and implemented structured documentation and training materials, aiding in team growth and knowledge sharing.
- Coordinated with internal departments and external stakeholders to ensure successful execution of projects.
Alloy TherapeuticsWaltham, MA
Operations Associate Director
08.2022 - 12.2022
Job overview
- Provided leadership in operational management, focusing on human resources, communications, and systems management for a cross-functional team.
- Implemented team operations and procedures, fostering a collaborative and productive work environment.
My A Plus InvestorsNew York, NY
Owner
01.2021 - 08.2022
Job overview
- Founded a real estate investment consulting firm, delivering expert advice on investment strategies.
- Managed client negotiations and project coordination, ensuring profitable and successful outcomes.
Surterra WellnessAtlanta, GA
Senior Manager, Experiential Marketing
01.2020 - 07.2020
Job overview
- Administered a $4M marketing budget, significantly enhancing brand visibility in key markets.
- Led the development of scalable marketing strategies, securing a prominent market position.
NikeNew York, NY
Senior Retail Learning Manager
01.2019 - 01.2020
Job overview
- Directed training for over 5,000 associates, innovating retail learning programs in the Northeast US
- Customized training initiatives to align with specific marketplace needs and management strategies, significantly enhancing staff performance and client satisfaction.
NikeNew York, NY
District Retail Learning Manager (EKIN)
05.2015 - 01.2019
Job overview
- Facilitated immersive training for retail associates in 15+ retail locations, driving premium customer experiences
- Contributed to the development of training materials, employing innovative techniques to enhance brand engagement.
NikeBrooklyn, NY
Department Manager
04.2014 - 05.2015
Job overview
- Instrumental in achieving a $5 million sales increase in the men's retail sector
- Coached a team of 100+ associates, emphasizing superior customer service and community involvement.
Education
William Paterson University of New Jersey
Bachelor Degree in Business Marketing
Skills
- Luxury Retail Training & Development
- Instructional Design & E-Learning
- Leadership & Team Building
- Client Experience & Engagement
- Strategic Planning & Implementation
- Equity and Inclusivity in Learning
- Staff Onboarding & Training Evaluation
- Proficient in the latest e-learning technologies and platforms
- Strong communication and interpersonal skills for effective team management and client relations
- Fluent in adapting training strategies to diverse cultural and organizational contexts
Certification
- SHRM-CP Certified Professional
- Digital Learning Institute Diploma, Digital Learning
Timeline
Chief of Staff
Alloy Therapeutics
12.2022 - 08.2023
Operations Associate Director
Alloy Therapeutics
08.2022 - 12.2022
Owner
My A Plus Investors
01.2021 - 08.2022
Senior Manager, Experiential Marketing
Surterra Wellness
01.2020 - 07.2020
Senior Retail Learning Manager
Nike
01.2019 - 01.2020
District Retail Learning Manager (EKIN)
Nike
05.2015 - 01.2019
Department Manager
Nike
04.2014 - 05.2015
William Paterson University of New Jersey
Bachelor Degree in Business Marketing