Ahmed Elhassan
Canton,Michigan
Summary
Aspiring young doctor currently preparing to take the United States Medical Licensing Examination (USMLE). Dedicated, hardworking individual who’s passionate about helping people by providing health services and support.
Overview
1
1
Certification
Work History
Customer Service Representative
Teleperformance
Cairo
03.2023 - 04.2023
- Completed a 3 week training program in customer service service and communication at leading global call center.
- Gained experience in handling customer inquires managing CMR systems and providing efficient service solutions
Volunteer
Non Profit Organization
Sudan, Port Sudan
10.2022 - 11.2022
- Provided support, education, and services to underserved communities.
- Participated in a medical convoy to help children and adults, providing medications and support
- visited school to lecture kids on the importance of vaccinations and personal hygiene
Education
Bachelor of Medicine & Bachelor of Surgery -
University of Medical Sciences and Technology (UMST)
Khartoum, Sudan04.2024
Skills
- Customer service
- CRM systems
- Conflict resolution
- Service solutions
- Data entry
- Community outreach
- Team collaboration
- Active listening
- Time management
- Money handling
Certification
- Clinical Attachment - Internal Medicine, Dr. Suliman AL Habib Medical Group, Riyadh, Saudi Arabia, 11/24 - 04/25
- Clinical Attachment - Cardiology, Ministry of National Guard Health Affairs, Riyadh, Saudi Arabia, 11/24 - 04/25
- Advanced Trauma Life Support (ATLS), American College of Surgeons, Dar Elsalam, Tanzania, 11/23
Languages
- English, Fluent (reading, writing, speaking)
- Arabic, Fluent (reading, writing, speaking)
Publications
Assessment of the Knowledge and Attitude of Medical Students Towards Childhood Asthma, Pending
Hobbies and Interests
- Active learning and participation in community research
- Reading and writing short stories
- Listening and sharing with others about how to manage stress, especially among students and medical professionals
Personal Information
Nationality: American
Qualifications And Experience
- Customer Support Representative (Training Period), Teleperformance, Cairo, Egypt, 03/23 - 04/23
- Volunteer worker, Provided support, education, and services to underserved communities., 10/22
- Medical Convoy Participant, Participated in a medical convoy to Port Sudan to help children and adults, providing medications and support., 10/22
- School Lecturer, Visited schools to lecture kids about vaccines and personal hygiene., 10/22
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Customer Service Representative
Teleperformance
03.2023 - 04.2023
Volunteer
Non Profit Organization
10.2022 - 11.2022
Bachelor of Medicine & Bachelor of Surgery -
University of Medical Sciences and Technology (UMST)
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