Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmed Kamel Aly

Ahmed Kamel Aly

Germantown,MD

Summary

A dedicated and adaptable professional with experience in customer service, technical support, and sales. I am skilled in problem-solving, teamwork, and time management. Fluent in French, English, and Arabic. I was pursuing higher education at Helwan University. But as I moved to Maryland U.S, I will be applying for college in the U.S

Overview

4
4
years of professional experience
3
3
Languages

Work History

Customer Service Representative

Majorel
08.2021 - 01.2023
  • Assisted customers with inquiries and provided solutions to their concerns.
  • Maintained high customer satisfaction ratings.

Technical Support Specialist

Teleperformance
01.2023 - 01.2024
  • Provided technical assistance and troubleshooting for customers.
  • Resolved software issues efficiently.

Sales & Customer Service Representative

Flairstech
02.2024 - 08.2025
  • Handled sales for the first four months, achieving sales targets.
  • Transitioned to customer service, ensuring a high-quality customer experience.

Education

French Baccalaureate -

High School Diploma -

Grenoble Academy
05.2001 -

Skills

Technical Skills

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Full Professional

Timeline

Sales & Customer Service Representative

Flairstech
02.2024 - 08.2025

Technical Support Specialist

Teleperformance
01.2023 - 01.2024

Customer Service Representative

Majorel
08.2021 - 01.2023

High School Diploma -

Grenoble Academy
05.2001 -

French Baccalaureate -

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Ahmed Kamel Aly