Ahmed Zayan

• Generated and sent accurate customer invoices to ensure timely payments, matching purchase orders and sales contracts.
• Processed and recorded daily cash, check, credit card, and ACH payments, maintaining accurate financial records.
• Reconciled customer accounts and bank deposits to resolve discrepancies.
• Addressed billing inquiries and resolved disputes effectively with clients and internal sales teams to enhance customer satisfaction.

• Led inventory management and sales initiatives, exceeding quarterly targets by 12% and enhancing team efficiency.
• Processed daily cash transactions and balanced cash drawer accurately.
• Led sales team in achieving monthly targets through effective training and mentoring.
• Developed and implemented strategic promotional campaigns to increase foot traffic.
• Analyzed sales data to identify trends and inform decision-making processes.

• Executed financial transactions.
• Coordinated customs clearance and supervised import processes to facilitate timely delivery.
• Streamlined import/export processes to enhance operational efficiency and reduce lead times.
• Led cross-functional teams to implement process improvements, resulting in increased productivity.
• Managed inventory control systems, ensuring optimal stock levels and minimizing discrepancies.

• Engaged clients to identify financial needs, actively promoting and cross-selling suitable banking products and services to drive customer retention.
• Engaged clients to identify financial needs, promoting and cross-selling suitable banking products and services to enhance customer loyalty.
• Resolved high-stress customer complaints calmly, transforming negative experiences into lasting client relationships.

Graduated