Summary
Overview
Work History
Education
Skills
Timeline
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Ahmet Durdu

Alexandria,MA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Graham Hotel. Proven track record of highest sales and tips, showcasing effective multitasking and organization in high-volume dining. Adept at problem-solving and fostering positive guest interactions, ensuring memorable experiences in upscale environments.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

Server

Graham Hotel
Georgetown, DC
07.2024 - Current

Right now I am working at fancy rooftop bar which has cocktails and foods as well. Here is fast paced work environment specially friday saturday nights. I am taking care of 12/14 tables at same time plus taking orders from bar as well. We do not have bussers and runners so you had to be really quick and organized.

Also I have the highest sales, highest tip percentage here. I am incharge of the floor, the private events, graduation parties and wedding welcomings. So it helped me a lot to improve my problem solving, guest satisfaction skills and tought me taking responsibility and take action. Also I had to opportunity worked at behind bar and learned basics of bartending and improved my knowledge about alcohol/cocktails.

Brasserie Liberte

Server
Georgetown, DC
09.2023 - 06.2024

It was my first serving experience in United States and I am glad that It was here. The restaurant was super busy specially on weekends and I had to taking care of 8/10 tables at the sametime. It improved my multitasking and focusing a lot. I worked flexible hours across night, weekend, and holiday shifts there. It was the first time I worked with ALOHA and learned that POS system very well.

Also we had events there and working the events helped me to learn and improved my guest satisfaction skills.

Flying Chef

Turkish Airlines
02.2020 - 08.2023

It was my favourite job of all time. I started my hospitalty carrier in kitchen and that leaded me here to this job.

I was taking food and beverage orders, serving and preparing high quality food and beverages at the plane for business class passingers.

The standarts was too high, you had to be adapted.

We had appetizer trolley buffet, lunch, dinner,dessert trolley buffet and even more. You had to be quick, neat, organized, clean and multitasking for sure. I do not know how can I explain that job experience but It was like working in a fine dine restaurant at 20.000 feet.

I traveled 30+ countries and I had the opportunity to know other cultures, foods and service better.

Server

Markus Prime
Istanbul
05.2018 - 02.2020

I was server here. We were serving fine upscale dining and lunch there. I was taking care of 5/8 table section.I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

It was a really busy restaurant and you had to be stay focused all the time. It was a really good experience for improve my multitasking and capability of solving problems. Guest satisfaction was our first duty. I got my first regulars there.

Server/ Event Assistant

Ishakoglu Private Chef
Istanbul, Turkey
02.2017 - 04.2018

I started here as a server. We were making private events, private home caterings and private restaurant dinners with our chef. The events were high quality and fine dine. After 5 months, I got promoted as an event manager assistant. I was contacting with the host and planning the events in line with customer satisfaction.

Also I was managing the service team and making sure everything is going smooth, side works/on going side works are done.

Education

Bachelor’s Degree - Gastronomy, Tourism And Hospitalty

Istanbul Aydin University
Istanbul
06.2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Cleanliness standards
  • High volume dining
  • Sales techniques
  • Multitasking and organization
  • Positive and professional
  • POS operation
  • Positive guest interactions
  • Reliable and responsible
  • Warm and friendly
  • Problem-solving
  • High energy and stamina

Timeline

Server

Graham Hotel
07.2024 - Current

Brasserie Liberte

Server
09.2023 - 06.2024

Flying Chef

Turkish Airlines
02.2020 - 08.2023

Server

Markus Prime
05.2018 - 02.2020

Server/ Event Assistant

Ishakoglu Private Chef
02.2017 - 04.2018

Bachelor’s Degree - Gastronomy, Tourism And Hospitalty

Istanbul Aydin University