Open To Work
AHMIJAH LOTT
Memphis,TN
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Firehouse Subs
Southaven, MS
05.2022 - Current
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Generated repeated business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Security Guard
Clarion Security
Memphis, Tennessee
12.2024 - 05.2025
- Recorded and tracked all security incidents and activities to maintain compliance and accountability.
- Implemented security protocols by monitoring access points for unauthorized personnel and restricted items.
- Assessed visitor credentials prior to granting access to enhance security measures.
- Assured smooth entry by promptly greeting and directing staff, guests, vendors, and contractors at facility entrance.
- Analyzed surveillance footage and took immediate action against identified suspicious behaviors.
Amazon Warehouse Associate
Amazon Warehouse
Memphis, TN
02.2024 - 06.2024
- Processed incoming shipments by verifying item accuracy against purchase orders. Assisted in unloading materials from trucks using a pallet jack.
Cashier
Cookout Restaurant
Olive Branch, Mississippi
07.2022 - 02.2023
- Welcomed customers and addressed inquiries regarding menu offerings.
- Assisted in maintaining accurate records of purchases. Supported organization of checkout area for improved customer experience. Replenished supplies to ensure availability for customers.
Office Worker
Porter Tax Professionals
Memphis
12.2021 - 04.2022
- Assisted visitors upon arrival and guided them to appropriate offices. Organized and maintained filing systems to ensure easy access to records. Updated databases to reflect current information accurately.
- Oversaw front desk operations, including phone management and email correspondence.
Education
High School Diploma -
Oakhaven High School
Memphis, TN05.2024
Skills
Team leadership
Customer engagement
Client support
Fundamental mathematics
Teaching skills
Computer proficiency
Effective communication
Occupational safety
Staff development
Team building
Cash management
Employee supervision
Recruitment and hiring
Problem resolution
Multitasking
Professional and courteous
LANGUAGES
English
Certification
- Licensed Unarmed Security Officer
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Security Guard
Clarion Security
12.2024 - 05.2025
Amazon Warehouse Associate
Amazon Warehouse
02.2024 - 06.2024
Cashier
Cookout Restaurant
07.2022 - 02.2023
Assistant Manager
Firehouse Subs
05.2022 - Current
Office Worker
Porter Tax Professionals
12.2021 - 04.2022
High School Diploma -
Oakhaven High School