Ahnila Dominique
Orlando,FL
Summary
Dynamic and results-driven professional with a clean driving record and strong customer service skills, honed at Prt. Proven ability to enhance delivery efficiency and optimize routes, while training new drivers on safety protocols. Committed to maintaining high standards of safety and operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Driver
Prt
Orlando Fl
05.2024 - 05.2025
- Delivered goods efficiently while adhering to scheduled routes and timelines.
- Conducted routine vehicle inspections to ensure safety and compliance with regulations.
- Maintained accurate records of deliveries, mileage, and fuel consumption.
- Collaborated with dispatch team to optimize delivery schedules and routes.
- Trained new drivers on best practices and safety protocols for transportation.
- Resolved customer inquiries regarding delivery status and service issues promptly.
- Implemented improvements in vehicle maintenance processes to reduce downtime.
Allied
Universal
Orlando Fl
08.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shift Lead
Checkers Restaurant
Orlando Fl
01.2022 - 12.2022
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Mentored and trained new staff on operational procedures and customer service excellence.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented process improvements that enhanced service speed and customer satisfaction ratings.
- Coordinated staff schedules to optimize coverage during peak hours, improving team performance.
- Conducted regular training sessions to enhance team skills in product knowledge and service delivery.
- Resolved customer complaints swiftly, maintaining a positive dining experience and brand loyalty.
- Monitored food preparation and quality, ensuring compliance with health regulations and company standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Cashier
Publix
Orlando Fl
06.2020 - 07.2022
- Operated cash register and processed customer transactions efficiently
- Assisted customers with inquiries and provided product information
- Maintained cleanliness and organization of checkout area
- Handled cash, credit, and digital payments with accuracy
Bakery Clerk
Publix
Orlando Fl
06.2020 - 07.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels through accurate tracking and timely restocking of bakery items.
- Operated baking equipment and tools, ensuring adherence to safety protocols during daily tasks.
- Maintained cleanliness and organization of workstations, contributing to efficient workflow in the bakery area.
Education
High School Diploma -
Dr. Phillips High School
Orlando Fl05.2022
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Verbal communication
- Attention to detail
- Hard working
- Problem solver
- Determined
- Easy going
In high schools i took digital design and got certified in adobe, powerpoint, Microsoft, & Excel
In high schools i took digital design and got certified in adobe, powerpoint, Microsoft, & Excel
Timeline
Driver
Prt
05.2024 - 05.2025
Allied
Universal
08.2023 - 12.2024
Shift Lead
Checkers Restaurant
01.2022 - 12.2022
Cashier
Publix
06.2020 - 07.2022
Bakery Clerk
Publix
06.2020 - 07.2022
High School Diploma -
Dr. Phillips High School