Ahnyae Nelson-Hart
Philadelphia,PA
Summary
Dedicated Assistant Director recognized for managing comprehensive care for families. Skilled in service coordination, documentation, and community navigation. Ready to leverage experience to drive impactful healthcare solutions and ensure high-quality service delivery.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Director
Big Steps with Little Feet INC
Philadelphia, Pennsylvania
12.2023 - Current
- Supervised daily operations supporting 15 families and led a team of 10 staff members to foster a supportive environment.
- Coordinated services, maintained confidential records, and ensured compliance with Pennsylvania licensing regulations and organizational policies to uphold service standards.
- Build collaborative relationships with families, staff, and community partners to address individual needs and ensure continuity of services.
- Managed documentation, scheduling, and communication to enhance customer service and streamline organizational efficiency.
- Train and mentor staff on documentation, safety procedures, and regulatory compliance.
Direct Care Worker / Care Coordinator
BENEVOLENT HOME HEALTH CARE LLC
Philadelphia, Pennsylvania
01.2020 - 12.2023
- Managed a caseload of up to five home health clients by conducting in-home needs assessments, identifying changes in physical, emotional, and daily living needs, and reporting findings to the care team.
- Assisted with developing, implementing, and updating individualized participant-centered care plans based on client goals, strengths, preferences, and changing healthcare needs.
- Coordinated medical appointments, transportation, and community resources to ensure continuity of care and enhance access to healthcare services.
- Maintained communication with clients, families, and healthcare professionals to facilitate coordinated service delivery.
- Monitored client progress through home visits and follow-up, documenting assessments, services provided, and changes in condition.
- Assisted clients with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs), promoting independence, dignity, and safety within the home.
- Maintained accurate, timely, and HIPAA-compliant documentation while advocating for client needs and assisting families with accessing appropriate community resources.
Education
Bachelor of Arts -
Wallnuthill College
PhiladelphiaSkills
- Case Management
- Service Coordination
- Care Coordination
- In-Home Needs Assessments
- Client Advocacy
- Participant-Centered Care Planning
- Long-Term Services & Supports (LTSS)
- Community Resource Navigation
- Home Health Services
- Activities of Daily Living (ADLs)
- Instrumental Activities of Daily Living (IADLs)
- Healthcare Documentation
- HIPAA Compliance
- Interdisciplinary Collaboration
- Family & Caregiver Support
- Appointment & Transportation Coordination
- Microsoft Word, Excel, Outlook & Teams
Certification
- CPR Certified
- First Aid Certified
- Pennsylvania Mandated Reporter Training
Timeline
Assistant Director
Big Steps with Little Feet INC
12.2023 - Current
Direct Care Worker / Care Coordinator
BENEVOLENT HOME HEALTH CARE LLC
01.2020 - 12.2023
Bachelor of Arts -
Wallnuthill College