AHOLIBA DILLARD
Moultrie,United States
Summary
Experienced administrative professional prepared for any role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Inside Sales
Southern Wood Components
Moultrie, GA
10.2024 - Current
- Calculated and communicated pricing for materials to customers, ensuring accurate order confirmations.
- Managed order entry and ensured timely transmission to manufacturing teams.
- Developed and maintained delivery schedules for customers, optimizing route planning and timing.
- Managed customer invoicing processes to ensure prompt billing following material deliveries.
- Engaged with customers to clarify and follow up on outstanding invoice payments.
Tag/Tax Specialist
Colquitt County Tax Commissioner's Office
Moultrie
02.2022 - 10.2024
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Prepared and submitted government reports and tax filings accurately and on time
- Issue vehicle registrations and titles to customers in compliance with Georgia Department of Revenue standards
- Verified insurance coverage and collected payments for services rendered
Customer Care Specialist
WINDSTREAM
Moultrie
02.2021 - 07.2021
- Utilized a CRM system to manage customer records and track the status of customer inquiries
- Helped large volume of customers every day over the phone with a positive attitude and focused on customer satisfaction.
- Maintained a professional demeanor at all times and managed difficult customer interactions with diplomacy
- Resolved customer inquiries through multiple communication channels, ensuring timely and accurate responses.
Receptionist/Secretary
Carports Outlet
Moultrie
05.2019 - 10.2020
- Answered phone promptly and directed incoming calls to correct offices
- Demonstrated excellent customer service skills by greeting customers and providing helpful information.
- Managed processing of incoming and outgoing mail and packages to ensure timely delivery.
- Assisted with administrative tasks such as filing, photocopying, and faxing.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Colquitt County High School
Moultrie05-2019
AAS - Business Technology
Southern Regional Technical College
Moultrie12-2020
Skills
- Office Procedures
- Microsoft PowerPoint
- Time Management
- Computer Literacy
- Teamwork
- Critical Thinking
- Customer Service
- Microsoft Excel
LANGUAGES
English
Spanish
Timeline
Inside Sales
Southern Wood Components
10.2024 - Current
Tag/Tax Specialist
Colquitt County Tax Commissioner's Office
02.2022 - 10.2024
Customer Care Specialist
WINDSTREAM
02.2021 - 07.2021
Receptionist/Secretary
Carports Outlet
05.2019 - 10.2020
AAS - Business Technology
Southern Regional Technical College
High School Diploma -
Colquitt County High School