Dynamic Business Assistant with extensive experience at Mckee Family Dentistry, excelling in patient scheduling and insurance verification. Proven ability to enhance operational efficiency and ensure regulatory compliance. Skilled in Dentrix and committed to delivering exceptional customer service, contributing to improved patient satisfaction and practice profitability.
Overview
4
4
years of professional experience
Work History
Buisness Assistant
Mckee Family Dentistry
01.2026 - Current
Assisted in managing patient scheduling and appointment confirmations.
Supported front office operations by handling incoming calls and inquiries effectively.
Coordinated patient records management, ensuring accuracy and confidentiality.
Facilitated communication between dental staff and patients for improved service delivery.
Handled billing processes efficiently to ensure prompt payment from both patients and insurance carriers, contributing to the overall financial success of the practice.
Buisness Assistant
Little Fox Pediatric Dentistry
01.2025 - 01.2026
Managed daily operations, ensuring efficient patient flow and scheduling.
Implemented electronic health record systems to enhance data accuracy and accessibility.
Assisted in financial reporting, maintaining accurate records of billing and payments.
Oversaw compliance with health regulations, ensuring a safe environment for patients and staff.
Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Managed insurance verification processes, ensuring accurate patient billing.
Dental Care of Riverbend
Buisness Assitant
10.2021 - 01.2025
Coordinated insurance claims processing, ensuring timely submissions and follow-ups.
Coordinated patient scheduling to optimize treatment flow and minimize wait times.
Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
Managed patient scheduling and appointment confirmations to optimize office workflow.
Coordinated insurance verification and benefits explanation for patients.
Processed patient records and maintained confidentiality in compliance with HIPAA regulations.
Assisted in front desk operations, ensuring a welcoming environment for patients.
Handled incoming calls, responding to inquiries and resolving issues efficiently.
Collaborated with dental team to enhance patient care and improve service delivery.
Trained new staff on office procedures and software systems for seamless operations.