Ahrianna Fabian
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Sales Associate
Macy's
Salem , NH
10.2022 - Current
- Explained features and benefits of merchandise to customers to increase sales and profits.
- Informed customers about current sales, promotions and policies to shape buying behavior.
- Recommended merchandise options to fulfill variety of customer wants and needs.
- Greeted customers and offered assistance to build favorable first impression and positive experience.
- Answered questions with useful and accurate information to earn customer confidence and build trust.
- Trained new team members in cash register operation, stock procedures and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Increased purchase amounts by cross-selling with similar products.
Crew Member
McDonald's
Tewksbury, MA
04.2021 - 10.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Took orders from patrons and input selections into store computer system.
- Drove team success by quickly completing assigned tasks.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Assisted management with inventory control and stock ordering.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Greater Lawrence Technical School
Andover, MA05.2025
Skills
- Retail Loss Prevention
- Cash Handling Accuracy
- Teamwork and Collaboration
- Relationship Selling
- Self-Checkout Assistance
- Upselling Techniques
- Merchandising
- Flexible Schedule
- Sales Expertise
- Superb Time Management
- Listening Skills
- Cash Register Operation
- Reliable and Punctual
- Customer- and Service-Oriented
Languages
English
Professional
Spanish
Professional
Certification
OSHA Certified
Servsafe Manager Certification
Allergen trained
Timeline
General Sales Associate
Macy's
10.2022 - Current
Crew Member
McDonald's
04.2021 - 10.2022
Greater Lawrence Technical School