Ahsan Ghayas
Karachi,Sindh
Summary
Resourceful Agent known for high productivity and efficient task completion. Specialize in negotiation, client relationship management, and problem-solving skills. Excel in communication, adaptability, and teamwork to achieve goals and exceed expectations.
Overview
2
2
years of professional experience
Work History
Agent
IBEX Global
Karachi, Sindh
06.2022 - Current
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
- Actively participated in developing strategies for improving customer relations.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Participated in ongoing training programs related to job duties or responsibilities.
- Evaluated and identified opportunities to drive process improvements, positively impacting customer experience.
Education
Associate of Science - Pre-Medicine
D.A Public School O & A Levels
Karachi10-2019
Skills
- Schedule Management
- Strong communication abilities
- Relationship Building
- Customer Complaint Resolution
- Internet savvy
- Positive Attitude
- Problem-solving skills
- Stress Management
- Flexible Schedule
- Organizational Skills
- Customer service abilities
Languages
English
Professional
Affiliations
- PC Gaming
- Watching Movies
- Travelling
- Gym
Accomplishments
- SME for 8 Batches
- Top Performer on the Global Leader Board
Timeline
Agent
IBEX Global
06.2022 - Current
Associate of Science - Pre-Medicine
D.A Public School O & A Levels