Ah'shlynn Berndt
Tucson,AZ
Summary
Detail-oriented packaging professional with experience in fast-paced, regulated environments. Skilled in precise weighing, labeling, and sealing of cannabis products while maintaining strict compliance with safety and quality standards. Recognized for speed, consistency, and a strong work ethic. Quick to learn new processes and always ready to contribute to a collaborative team atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Afni Call Center
7810 E. Escalante Rd. Tucson, AZ 85730
09.2024 - 07.2025
- Provided exceptional customer support by resolving inquiries, troubleshooting issues, and delivering tailored solutions to enhance client satisfaction
- Met and exceeded performance metrics by maintaining high accuracy, efficiency, and professionalism in a fast paced contact center environment
- Collaborated with team members and supervisors to optimized workflows, improve service quality, and achieve goals
Sanitation Specialist
Cleaning Authority
2140 S. 4th Ave. Tucson, AZ 85713
05.2024 - 07.2024
- Maintained a clean and sanitary environment by performing routine cleaning tasks, including sweeping, mopping, dusting, and sanitizing surfaces in compliance with health and safety standards
- Monitored and replenished cleaning supplies to ensure uninterrupted operations and consistently met the needs of the facility
- Identified and reported maintenance issues promptly, contributing to the overall upkeep and functionality of the property
Delivery Driver
HieQ Logistics
Silverlake Rd Tucson, AZ 85713
12.2023 - 01.2024
- Ensured efficient operations by accurately processing, and sorting orders to meet tight deadlines and maintaining customer satisfaction
- Operated in a fast paced environment, adhering to safety protocols while achieving or exceeding productivity targets consistently
- Collaborated with team members to resolve logistical challenges, streamline workflows, and improve efficiency
Busser
Little Anthony's Diner
Broadway Blvd Tucson, AZ 85710
08.2023 - 12.2023
- Ensured a positive dining atmosphere by greeting guests warmly, managing waitlists efficiently, and coordinating seating to minimize wait times
- Maintained cleanliness and organization by swiftly clearing tables, resetting dining areas, and assisting with overall restaurant upkeep during busy shifts
- Assisted in fostering team collaboration by supporting servers, expediting table turnover, and addressing guest needs promptly to enhance overall service quality
Busser
Fleming's Prime Steakhouse & Wine Bar
6360 N. Campbell Ave. Tucson, AZ 85718
11.2022 - 01.2023
- Provided exceptional guest experience by maintaining a clean and welcoming environment, ensuring seamless transitions between dining parties
- Collaborated with front of house and kitchen staff to manage reservations, seating arrangements, and table readiness, optimizing dining flow during peak hours
- Demonstrated strong attention to detail by promptly resetting tables, restocking supplies, and accommodating special guest requests to uphold high service standards
Customer Service Representative
VXI Global Solutions LLC
6730 S. Tucson Blvd. Tucson, AZ 85756
09.2019 - 01.2020
- Completed in-depth customer service training on Cox's systems, policies, and procedures to provide efficient and customer focused support
- Developed proficiency in conflict resolution and communication techniques, ensuring a positive customer experience across diverse interactions
- Mastered technical skills and product knowledge to effectively address customer inquiries, troubleshoot issues, and offer tailored solutions
Education
High School Diploma -
Mustang High School Education Center
03-2019
No Degree -
Rincon High School
03-2018
Skills
- Attention to detail
- Manual dexterity
- Speed and efficiency
- Communication skills
- Organization skills
- Critical thinking skills
- Problem-solving skills
Certification
Progressive's Customer Relationship Management Onboarding Program
Timeline
Customer Service Representative
Afni Call Center
09.2024 - 07.2025
Sanitation Specialist
Cleaning Authority
05.2024 - 07.2024
Delivery Driver
HieQ Logistics
12.2023 - 01.2024
Busser
Little Anthony's Diner
08.2023 - 12.2023
Busser
Fleming's Prime Steakhouse & Wine Bar
11.2022 - 01.2023
Customer Service Representative
VXI Global Solutions LLC
09.2019 - 01.2020
No Degree -
Rincon High School
High School Diploma -
Mustang High School Education Center