Ahstazia Ellis
Milwaukee
Summary
Customer-focused sales professional with 3 years of experience in relationship building and partnership cultivation. Proven track record in expanding profit channels and developing territories. Expertise in identifying customer needs and delivering tailored solutions through strategic product introductions.
Overview
5
5
years of professional experience
Work History
Sales Representative
B&C Expedit Services Corp
04.2023 - Current
- Monitored customer order processes and resolved issues to enhance satisfaction.
- Prepared and processed contracts and order forms for all customers.
- Acquired new customer accounts through dedicated cold calling and exemplary service.
- Listened to customers to identify needs and recommend suitable services.
Income Tax Preparer
Jackson Hewitt
02.2022 - 03.2024
- De-escalated customer concerns while maintaining a calm and friendly demeanor.
- Educated customers about special pricing opportunities and company offerings.
- Documented customer conversations to track requests and issues.
- Prepared tax returns while ensuring the security of confidential information.
Front Desk Receptionist
Laurel Oaks
11.2020 - 11.2022
- Greeted visitors and directed calls to appropriate personnel.
- Handled inquiries efficiently, ensuring timely responses.
- Scheduled appointments and managed office mail to enhance workflow.
- Maintained reception area to uphold professional appearance.
- Ordered office supplies to ensure availability of essential materials.
- Filed documents systematically to improve record-keeping accuracy.
- Facilitated communication between departments to support operational efficiency.
- Provided administrative support to maintain seamless office operations.
Education
High School Diploma - undefined
Bay View High School
Milwaukee, WI06.2016
Skills
- Product management and pricing
- B2B and B2C sales
- Post-sales support
- Sales closing strategies
- Training and development
- Care plan management
- Client documentation
Timeline
Sales Representative
B&C Expedit Services Corp
04.2023 - Current
Income Tax Preparer
Jackson Hewitt
02.2022 - 03.2024
Front Desk Receptionist
Laurel Oaks
11.2020 - 11.2022
High School Diploma - undefined
Bay View High School
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