Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Ahtziri Barajas

Hayward,CA

Summary

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

The Mexican Restaurant & Bar
Hayward, CA
05.2023 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Provided menus to customers and answered questions regarding menu items.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Accurately recorded customer information into reservation system.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted servers in bussing tables when needed during busy periods.
  • Greeted customers, answered questions and recommended specials to increase profits.

Own Business - Desserts

AB Sweet Bites
Hayward, CA
02.2022 - Current
  • Analyzed customer data to determine trends in purchasing behavior.
  • Performed cost-benefit analysis of proposed changes to business processes.
  • Developed business plans and strategies to grow small business.
  • Created budgets and monitored expenses to stay within budget limits.
  • Participated in local community activities to promote the brand's visibility and reputation.

Education

Associate of Arts - Architecture

Chabot College
Hayward, CA
06-2027

Skills

  • Customer Service
  • Menu Memorization
  • Phone Etiquette
  • Upselling
  • Menu knowledge
  • Greeting guests
  • Server Support
  • Guest Engagement
  • Food Running
  • Complaint Handling

Accomplishments

  • Graduated highschool with honors.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • Food handlers certificate.

Timeline

Hostess

The Mexican Restaurant & Bar
05.2023 - Current

Own Business - Desserts

AB Sweet Bites
02.2022 - Current
  • Food handlers certificate.

Associate of Arts - Architecture

Chabot College
Ahtziri Barajas