Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Lead
Sunglass Hut
06.2020 - Current
Trained, coached, and mentored new sales associates for maximum performance.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Increased sales and customer satisfaction through personalized servicing.
Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
Keyholder
Guess
04.2017 - 05.2020
Counted out cash drawers and balanced totals.
Completed store opening and closing procedures.
Processed cash, credit, debit, and check payments.
Kept store clean and organized to provide shoppers with pleasant experience.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Propelled market share to surge ahead of competitors and earn #2 ranking in region.