Kayla Martínez
Sunnyside,WA
Summary
My name is Kayla Martinez. I am currently a single mother of a 3-year-old. I am very motivated and driven to always succeed in what I do; I have nothing to lose but everything to win.
Overview
3
3
years of professional experience
Work History
Sales Lead
Journeys Shoe Store
08.2024 - 01.2025
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
Sales Representative
Tmobile
08.2023 - 05.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
Sales Representative Team Leader
Boost Moblie
05.2022 - 08.2023
- Developed and implemented team strategies to increase sales productivity.
- Encouraged team members to exceed individual sales goals.
- Provided training, coaching, and support for new and existing Sales Representatives.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WA06-2020
Skills
- Prospecting clients
- Revenue Generation
- Lead Generation
- Customer Needs Assessment
- Relationship selling
- Interpersonal communication skills
- Exceeds sales goals
- Sales strategy development
- Upselling and Cross Selling
- Sales expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Lead
Journeys Shoe Store
08.2024 - 01.2025
Sales Representative
Tmobile
08.2023 - 05.2024
Sales Representative Team Leader
Boost Moblie
05.2022 - 08.2023
High School Diploma -
Sunnyside High School
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