Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayla Martínez

Sunnyside,WA

Summary

My name is Kayla Martinez. I am currently a single mother of a 3-year-old. I am very motivated and driven to always succeed in what I do; I have nothing to lose but everything to win.

Overview

3
3
years of professional experience

Work History

Sales Lead

Journeys Shoe Store
08.2024 - 01.2025
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Enhanced client relationships through consistent communication and personalized solutions.

Sales Representative

Tmobile
08.2023 - 05.2024
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.

Sales Representative Team Leader

Boost Moblie
05.2022 - 08.2023
  • Developed and implemented team strategies to increase sales productivity.
  • Encouraged team members to exceed individual sales goals.
  • Provided training, coaching, and support for new and existing Sales Representatives.

Education

High School Diploma -

Sunnyside High School
Sunnyside, WA
06-2020

Skills

  • Prospecting clients
  • Revenue Generation
  • Lead Generation
  • Customer Needs Assessment
  • Relationship selling
  • Interpersonal communication skills
  • Exceeds sales goals
  • Sales strategy development
  • Upselling and Cross Selling
  • Sales expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Lead

Journeys Shoe Store
08.2024 - 01.2025

Sales Representative

Tmobile
08.2023 - 05.2024

Sales Representative Team Leader

Boost Moblie
05.2022 - 08.2023

High School Diploma -

Sunnyside High School

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Kayla Martínez