Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ahzayah Antoine

Pembroke Pines

Summary

Dynamic customer service professional with experience excelling in issue resolution and order fulfillment. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in data entry and proficient with POS systems, consistently ensuring accurate transactions and timely deliveries.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Party City
Pembroke Pines, FL
02.2023 - 02.2024
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accuracy and speed.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Maintained organized merchandise displays, contributing to store aesthetics and customer engagement.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.

Online Grocery Associate

Walmart
Pembroke Pines, FL
08.2022 - 10.2022
  • Processed online grocery orders with accuracy and efficiency.
  • Collaborated with team members to optimize inventory management.
  • Operated electronic scanners to track inventory levels effectively.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Customer Service Representative

AJs Sinnabuns
Miami, FL
04.2020 - 05.2022
  • Accurately transcribed customers orders via telephone.
  • Verify correct delivery address.
  • Prepare orders for delivery.
  • Display proper verbal and written communication/resolve any customer issues.
  • Provided knowledgeable product recommendations based on individual client needs.

Seasonal Warehouse Associate

Fanatics
Miramar, FL
10.2019 - 12.2019
  • Assisted in receiving shipments, verifying accuracy, and organizing stock for easy access.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Utilized warehouse management system to track inventory levels and manage orders effectively.
  • Packaged products securely for shipment, minimizing damage during transit.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

High School Diploma -

Everglades Senior High
Miramar, FL
06-2019

Skills

  • Calm and professional under pressure
  • Teamwork and collaboration
  • Computer skills
  • Data entry

Timeline

Customer Service Associate

Party City
02.2023 - 02.2024

Online Grocery Associate

Walmart
08.2022 - 10.2022

Customer Service Representative

AJs Sinnabuns
04.2020 - 05.2022

Seasonal Warehouse Associate

Fanatics
10.2019 - 12.2019

High School Diploma -

Everglades Senior High